Patient Safety Partner - Volunteer Role

at  Alder Hey Childrens NHS Foundation Trust

Post: Patient Safety Partner -Young Person Job Summary: The way the NHS understands and learns from patient safety incidents is changing. The Patient Safety Partner or PSP as we commonly refer to the role is a new and exciting role developed by NHS England to help improve patient safety across health care in the UK. The PSP will work alongside children, young people, families and staff to influence and improve safety within our services. A PSP is actively involved in contributing to the design of safer healthcare at all levels in the Trust.
The PSP will work closely with the staff in the Trust whose job is to keep patients safe. They will act as the voice for the children, young people and families who use our services, by engaging and working with them, and feeding back on their behalf as the patient voice at meetings with senior leaders. The PSP will also help to develop projects and programmes aimed at making a patients experience and safety at Alder Hey better, ensuring that patient safety is at the forefront of all that we do. As this is a completely new role, and due to the Trusts commitment to safety and continuous improvement, it is likely that the role will evolve over time.
The PSPs will be at the heart of working together with the Trust to develop what the day-to-day tasks look like, co-producing the role as we go forward together and sharing ideas and experience of the role. Main duties Some examples of what the work might look like might include: Talking and engaging with children, young people and families about safety and what matters to them. Advocating for children, young people and families to ensure that their opinions, experiences, perspectives and considerations are heard, considered and prioritised. Actively listening to patients.
The NHS is working to get better at really hearing patients concerns. Talking and engaging with staff about safety and what matters to them. Providing a different perspective and insight on patient safety using any lived experience to help develop safety programmes in the Trust. Supporting the delivery of some of the patient safety training for staff.
Being part of patient safety projects working to improve safe care and our systems. Helping the Trust to understand what we do well and how we can do this more of the time. Helping the Trust to develop patient safety information resources, like guides and checklists. In the future as the role evolves and the PSP gains more experience the role may involve: Contributing to patient safety investigations and learning from incidents.
The NHS are changing how we investigate incidents as we recognise that when something goes wrong it is very rarely an individual person who is responsible. We will be using new ways to review incidents, finding out what really happened and supporting everyone involved; this is called the Patient Safety Incident Response Framework. Contributing to safety governance by being part of relevant safety and quality committees and providing challenge to ensure learning and change. Joining meetings with the executive team and senior managers to check and challenge.
Joining interview panels for staff patient safety roles. Inputting into any relevant Trust strategies and policies relating to patient safety. The Trust is open to each PSP having a different area of interest and undertaking different parts of the role as we understand that not everyone wants to read reports or join meetings for example. We will be flexible in how our team of 4 dedicated PSPs cover these key areas of responsibility and make sure you are comfortable with the roles you are involved in.
The Trust will be flexible around the days and times that the PSP works to ensure this fits in with personal and educational requirements such as school / college term times. The PSP will need to comply with Trust policies and maintain strict confidentiality in respect to discussions and information when required. Key working relationships Internal: Children and Young Peoples Forum Young Volunteers Patient Safety Team Patient Experience Team Brilliant Basics Quality Improvement Team Governance Team Divisions External: Over time, network and share learning with other PSPs in the region, nationally, and in paediatric practice Patient Safety Partner - Adult - Parent or Carer The way the NHS understands and learns from patient safety incidents is changing. The Patient Safety Partner or PSP as we commonly refer to the role - is a new and evolving role developed by NHS England to help improve patient safety across health care in the UK.
The PSP will work alongside children, young people, families and staff to influence and improve safety within our services. A PSP is actively involved in contributing to the design of safer healthcare at all levels in the Trust. The PSP will work closely with the staff in the Trust whose job is to keep patients safe. They will act as the voice for the children, young people and families who use our services, by engaging and working with them, and feeding back on their behalf as the patient voice at meetings with senior leaders.
The PSP will also help to develop projects and programmes aimed at making a patients experience and safety at Alder Hey better, ensuring that patient safety is at the forefront of all that we do. As this is a completely new role, and due to the Trusts commitment to safety and continuous improvement, it is likely that the role will evolve over time. The PSPs will be at the heart of working together with the Trust to develop what the day-to-day tasks look like, co-producing the role as we go forward together and sharing ideas and experience of the role. Main duties Some examples of what the work might look like might include: Talking and engaging with children, young people and families about safety and what matters to them.
Advocating for children, young people and families to ensure that their opinions, experiences, perspectives and considerations are heard, considered and prioritised. Actively listening to patients. The NHS is working to get better at really hearing patients concerns. Talking and engaging with staff about safety and what matters to them.
Providing a different perspective and insight on patient safety using the lived experience to help develop safety programmes in the Trust. Supporting the delivery of some of the patient safety training for staff. Being part of patient safety projects working to improve safe care and our systems. Helping the Trust to understand what we do well and how we can do this more of the time.
Helping the Trust to develop patient safety information resources, like guides and checklists. In the future as the role evolves and the PSP gains more experience the role may involve: Contributing to patient safety investigations and learning from incidents. The NHS are changing how we investigate incidents as we recognise that when something goes wrong it is very rarely an individual person who is responsible. We will be using new ways to review incidents, finding out what really happened and supporting everyone involved; this is called the Patient Safety Incident Response Framework.
Contributing to safety governance by being part of relevant safety and quality committees and providing challenge to ensure learning and change. Joining meetings with the executive team and senior managers to check and challenge. Joining interview panels for staff patient safety roles. Inputting into any relevant Trust strategies and policies relating to patient safety.
The PSP will need to comply with Trust policies and maintain strict confidentiality in respect to discussions and information when required. Key working relationships Internal: Children and Young Peoples Forum Young Volunteers Patient Safety Team Patient Experience Team Brilliant Basics Quality Improvement Team Governance Team Divisions External: Over time, network and share learning with other PSPs in the region, nationally, and in paediatric practic

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