Patient Service Advisor - Clinical Services

at  BOC Limited a Linde company

WHAT WE OFFER YOU!

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.
We offer a competitive salary and benefits package with pension and life assurance as standard. In addition, we offer generous paid leave and a range of other flexible leave benefits, so that you have time to do the things you enjoy. Our recognition & reward platform celebrates great work and special moments, as well as providing a hub for health and well-being benefits, including a wide selection of savings and offers at well-known retailers.
Grow to be your best and drive your career with the training and development opportunities we offer.

• You will be working as part of our Clinical Services administration team in a Patient Service Centre within the Customer Service Centre in Dublin where you will accurately process orders from HSE clinicians and HSE community care centres
• Managing incoming Clinical Service Prescription Forms, ensuring the timely processing of same on SAP for the subsequent delivery of requests
• You will be responding to incoming telephone queries from patients, HSE staff members and work colleagues in relation to invoicing, debt, billing, account queries, and providing detailed information on our entire product range
• Providing full administrative support to the BOC Homecare clinical team as required
• And finally, communicating on a daily basis with fellow PSAs and our Clinical Nursing & Operations team, who install clinical therapies in patients’ homes