Patient Service Associate (Call Centre Agent)
at RMA CONTRACTS PTE LTD
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 19 Nov, 2024 | USD 2800 Monthly | 22 Aug, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
JOB DESCRIPTION
- Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
- Manage protocols (such as fire & emergency messages)
- Liaise with other department enquiries and requests
- Manage customers’ feedback
- Make accurate data entry to the CRM System and maintain records
- Participate in trainings, tests and audits when required
GENERAL REQUIREMENTS:
- Able to work independently as well as in a team
- Proficient in MS Excel / officeCustomer service oriented
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Pharma / Biotech / Healthcare / Medical / R&D
Customer Service
Graduate
Proficient
1
Singapore, Singapore