PATIENT SERVICE REP - DERMATOLOGY CLINIC

at  St Bernards Healthcare

EDUCATION

High school diploma or GED

EXPERIENCE

Minimum of one-year experience in customer service setting, preferably six months receptionist experience in health care setting and experience with office equipment. Ability to work independently of others and exercise good judgment.

JOB SUMMARY

Greet patients and arranges for the efficient and orderly registration of patients. Ensures that accurate patient and insurance information is collected and that patients are made aware of clinic policies and procedures. Answers telephone, answers billing questions from patients. Processes medical records request, information requests and general patient account functions. Works with and has access to confidential patient information. Position requires making frequent decisions or actions following general procedures often without clearly defined precedents. Position requires a high degree of mental alertness and close visual attention to details. Position requires diplomacy and a professional image and manner in dealing with patients, families, visitors, and clinic personnel. Patient Service Representative is responsible for a positive first impression of clinic personnel as the initial point of service contact for clinic customers. This position has high contact with patients, employees and physicians. Attendance is an essential function of this job.
Location: St. Bernards Healthcare · DERMATOLOGY CLINIC
Schedule: Full Time, Day Shift, Mon - Thurs 7:45am - 5pm, Fri 7:45am - 3p

Please refer the Job description for details