Patient Service Spec

at  Steward Health Care

Steward Medical Group at Hawthorn Medical Associates is looking for an enthusiastic, dedicated Patient Service Specialist in our busy Internal Medicine Department.

The successful candidate will:

• Scheduling, referral management, check-out, triaging calls appropriately while managing a multi-line phone system.
• Scheduling appointments accurately and efficiently.
• Managing physician schedules by following up on patient no-shows.
• Demonstrating courteous phone manners and cooperative behavior towards patients, visitors, coworkers and providers.
• Performing duties as a team member, integrating activities with fellow employees and providers in all departments.

QUALIFICATIONS:

• High School diploma or equivalent required.
• 2 years of prior medical secretary or medical office experience preferred but not required
• Familiarity with using an electronic medical record (EMR) such as Athena, and a strong understanding of medical terminology is a plus
• Experience working with various insurance companies to obtain prior authorizations, plans and referral procedures strongly preferred.

Please refer the Job description for details