Patient Services Administrator

at  Nuffield Health

37.5 HOURS PER WEEK

Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation.

• To ensure complex administration and support meets all required standards and timescales.
• To manage, appraise, and interpret data, information and /or situations.
• To handle all enquires, or queries raised efficiently and effectively, escalating appropriately where necessary.
• To ensure all data/information is entered, modified, maintained and presented accurately and efficiently using the appropriate electronic or manual system and format.
• To prepare standard and adhoc reports as requested and required by the department.
• To provide clinic support, including but not limited to:
• The provision of professional patient and consultant liaisons.
• Appointment bookings and changes.
• Co-ordination of room /consultant availability.
• Consultant/GP partnerships.
• Create, alter or cancel clinics as required to support business needs.