Patient Services Officer - Birth Suite

at  Queensland Health

The Townsville Hospital and Health Service vision is world-class healthcare for northern Queensland. Our purpose is ‘great care every day’.
Whats on offer?
Fixed Term Temporary part-time / 48 hours per fortnight / Three (3) months with possible extension not exceeding 12 months.

About your opportunity

• Deliver exceptional person-centred customer service to patients, their families and the public, assisting and directing patients, visitors and colleagues in an effective and courteous manner.
• Build good relationships with patients, their families and work colleagues by using strong communication and negotiation skills to understand customers’ needs and deliver a service that meets their needs with adherence to policy and standards.
• Work as a member of a team and foster team spirit by building and maintaining cooperative relationships and adapt to changing demands to deliver effective customer services.

Generous remuneration package value up to $4990.00 p.m. comprising:

• Salary range of $37.68 to $41.90 p.h. (AO3)
• 17.5% loading + leave
• 12.75% employer contribution to superannuation.
• Employee assistance and peer support programs
• Free onsite car parking at the hospital

Other employment benefits may include: professional development, salary sacrificing options, shift and locality allowances, employee wellness and assistance programs, and access to corporate discounts.

Requirements

• Nil mandatory qualifications required for this role.
• This is a Vaccine Preventable Diseases (VPD) risk role: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, and Pertussis.
• Probation period may apply.
• Pre-employment checks will be conducted.

Please refer to the Role Description for further details.
About the location
Townsville University Hospital is a great place to work and Townsville itself is a great place to live - with the natural wonders of Magnetic Island a short boat ride away and Townsville being one of the main gateways to the Great Barrier Reef
Townsville offers great cafe culture at the strand with plenty of great walking tracks around the region, It is a dynamic neighbourhood with access to a variety of top-notch educational facilities, cutting-edge medical facilities, affordable housing, distinctive retail stores, great events, and a wide range of recreation opportunities.
Unsolicited resumes from recruitment agencies will not be accepted.This work is licensed under a Creative Commons Attribution 3.0 Australia License

Please refer the Job description for details