Patient Services Rep

at  RWJBarnabas Health

Req #: 0000172673
Category: Billing/Collections/Registration
Status: Full-Time
Shift: Day
Facility: Rutgers University Medical Grp
Department: Pediatric Orthopedic Associate

QUALIFICATIONS:

Required:

• High School Diploma or General Education Degree (GED)
• Relevant experience and/or training, or equivalent combination of education and experience
• Demonstrates a clear understanding of the importance of patient satisfaction and safety
• Strong oral and written communication skills
• Attention to accuracy and detail
• Able to multitask and work under pressure
• Ability to work independently and in a team environment

Preferred:

• Associates Degree or Bachelor s Degree
• Previous medical receptionist experience or background in general office
• Knowledge of medical terminology and electronic medical record (EMR) systems

SCHEDULING REQUIREMENTS:

• Shift Working:
• The schedule will vary per the needs of the site
• Flexibility required
• Day Shift
• Monday-Thursday: 8:30AM-5:00PM
• Friday: 7:00AM-3:00PM

ESSENTIAL FUNCTIONS:

• Performs patient check-in and check-out functions
• Answers routine questions in person and over the telephone
• Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail
• Creates and maintains health record information, files and organizes as needed
• Coordinates with insurance providers and handles pre-authorizations and certifications as necessary

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.