Patient Services Rep

at  RWJBarnabas Health

Req #: 0000167932
Category: Billing/Collections/Registration
Status: Full-Time
Shift: Day
Facility: Barnabas Health Medical Group
Department: UPA-DCMC Surgery

QUALIFICATIONS:

Required:

• High School Diploma or General Education Degree (GED)
• Relevant experience and/or training, or equivalent combination of education and experience
• Demonstrates a clear understanding of the importance of patient satisfaction and safety
• Strong oral and written communications skills
• Attention to accuracy and detail
• Able to multitask and work under pressure
• Ability to work independently and in a team environment

Preferred:

• Associates Degree or Bachelor s Degree
• Previous medical receptionist experience or background in general office
• Knowledge of medical terminology and electronic medical record (EMR) systems

SCHEDULING REQUIREMENTS:

• Shift Working: Monday-Friday, 8:00AM-4:00PM
• Day Shift
• Full-Time, 35 Hours Per Week

ESSENTIAL FUNCTIONS:

• Performs patient check-in and check-out functions
• Answers routine questions in person and over the telephone
• Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail
• Creates and maintains health record information, files and organizes as needed
• Coordinates with insurance providers and handles pre-authorizations and certifications as necessary

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.