Patient Services Representative- Emergency Department- Per Diem- Evenings/Nights

at  Cayuga Health System

PATIENT SERVICES REPRESENTATIVE- EMERGENCY DEPARTMENT- PER DIEM- EVENINGS/NIGHTS

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

REQUIRED SKILLS AND EXPERIENCE:

• High school diploma or equivalent
• Professional manner and appearance
• Strong interpersonal and communication skills
• Meticulous attention to detail
• Ability to work independently

PREFERRED SKILLS AND EXPERIENCE:

• Proficient in Microsoft Office Suite (Word, Outlook)
• Knowledge of medical terms and practices preferred

PHYSICAL REQUIREMENTS:

• 80% standing 20% sitting

LOCATION AND TRAVEL REQUIREMENTS:

• Onsite - 101 Dates Drive Ithaca NY 14850

• Patient intake, such as greeting and check-in patients/verifying/updating patient demographics
• Assist patients with filling out consent forms
• Receive and process cash and credit card payments for medical services rendered
• Initiate calls, pages, and triage phone calls.
• Assists in admissions, discharges, transfers and fulfills other customer service or clerical duties