Patient Services Specialist

at  Providence

DESCRIPTION

Handles all incoming telephone calls in a prompt and courteous manner; transfers calls to appropriate person(s) within the clinic or takes detailed messages. Schedules patient appointments in-person at the reception desk or over the telephone. Also provides training, orientation and education of staff.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish First Hill and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

REQUIRED QUALIFICATIONS:

• 1 year - Customer service experience involving a high volume telephone environment and extensive computer usage/experience.

PREFERRED QUALIFICATIONS:

• Ambulatory clinic experience.

Please refer the Job description for details