Patient Transport Liaison Officer (6 month FTC)

at  EMED Group

We have a fantastic opportunity for a Patient Transport Liaison Officer (PTLO) to join our team based in Royal Stoke University Hospital. This is a 6 month fixed term contract.
The PTLO position is key to help bridge the gap between hospitals and our operations team on a daily basis. You will be integrated within the central patient hubs (co-ordination centres) and involved in site and bed meetings to understand demands placed upon the hospital.
You will be the point of contact for escalation for your designated trust if they fall into a bed crisis, patient’s queries, risk assessments among other things. You will be the point of contact between bed managers and EMED managers. The role will provide assistance with patient flows in the hospital environment.
T
is role is full time (37.5 hours per week) working Monday to Friday, 10.00 - 18.00. Please only apply if you are able to work these hours.W
t

benefits can you expect?Life

• urance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.24/7 on
• e/telephone GP Consultation and access to prescriptions.2nd opini
• medical support following diagnosis or where a colleague is on a treatment pathway.Cash-plan b
• fits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.Unlimited men
• health consultations.Unlimited physi
• erapy consultations.Access to legal a
• ce on domestic issues e.g. motoring offences, wills and probate, and personal injury.Financial guidance
• retirement planning, tax savings and state benefits.Long Service Recognit
• Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.Values-based Internal R
• gnition Scheme with financial reward, which will lead to an annual recognition event.Refer a Friend recruitmen
• ncentive scheme with financial rewards.The EMED foundation, to prv
• support to colleagues and our local communities.Paid holiday entitlement.Pensi
• Scheme.Blue Light Card.
• form provided.
• (Employee Assis
• ce Programme) to
• port a range of health and wellbeing requirements.Flu vaccination (through an internal camp
• n in Autumn/Winte)Other duties include:On-site presence pro

PATIENT CARE.EXPERIENCE OF WORKING IN A HEALTHC

• hospital setting.Thoroug
• orking knowledge of Non-Emergency Patient Transport servi
• .The ability to plan and prioritise own workload.Excellent communicat
• skills – verbal and written – with the ability
• explain decisions made.Ability to make decisions based on impact assessment.The ability to buil
• ffective relationships using influencing skills with
• stakeholders to prioritise EMED services and support divisional growth.In order to support with transporting patients when necessary we do require y
• to hold a full (manual) UK driving licence with less than 6 penalty points and be physically fit for patient moving and handling.Please note that this role will be subject to several regulatory pre-employmen
  checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.Our ValuesCollaborative – we work as one team with a shared purpose to meet
  e
  needs of o
  r
  tents, passengers, colleagues, customers, communities, and the planet.Agile – We listen, learn, and adapt to improve the business, each other, and ourselv
  .Relable – We do what we say we will do; we take responsibility, and we behave with int
  rty.Empowered – We are confident and committed to taking responsibility to deliver the highe
  quality srvice.About UsThe exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, t
  r
  fore as a
  ombined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health, and medical courier services.EMED Group are committed to providing equal opportunities and we endeavour to provide an inclu

Please refer the Job description for details