Payroll and Benefits Assistant

at  CrewBloom

The Payroll and Benefits Assistant is responsible for fully supporting our client’s Payroll, Benefits, and Administrative processes. The successful candidate will be familiar with standard payroll-related concepts, practices, and procedures and rely on experience and judgment to plan and accomplish goals. They will perform a variety of tasks and can work under general supervision.

REQUIREMENTS

• High school diploma or GED and a minimum of one year of relevant payroll experience
• Ability to multi-task in a fast-paced environment
• Strong customer service and interpersonal skills
• Excellent communication, analytical, and mathematical skills
• Knowledge of payroll procedures and policies
• General knowledge of computer operations and software
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Experience with BambooHR and Trax preferred
• Ability to read, analyze, and interpret common payroll/financial reports, and legal documents
• Ability to respond to common inquiries or complaints from employees, regulatory agencies, or business community members
• Ability to solve practical problems and deal with various concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, or digital form

SYSTEM REQUIREMENTS

• At least 15mbps for main internet and at least 10mbps for backup
• A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup
• Note: Back-ups should still be able to function when there is a power interruption
• A webcam
• Noise-canceling USB Headset
• Quiet, Dedicated Home Office
• Smartphone

JOB RESPONSIBILITIES

• Responsible for support of the preparation, set-up, maintenance, and processing of multi-state biweekly payroll
• Responsible for the coordination efforts between Payroll, Human Resources, Accounting, and other departments to ensure proper flow and maintenance of employee data
• Answers inquiries and provides information; researches and resolves payroll issues and discrepancies on time
• Calculates new hire pay, termination pay, and any required adjustment to normal pay
• Familiar with garnishments and employment verifications
• Assists with the maintenance of the BambooHR and Trax payroll system, partnering with Human Resources and Accounting/Finance and as needed
• Supports review and reconciliation of payroll fees and other deductions such as health, garnishments, loans, etc.
• Maintains payroll files and documentation as needed
• Assists with special projects as needed