Payroll and Benefits Associate

at  The City of Guelph

Why Guelph:
When you join the City of Guelph, you join a team of over 2000 employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment. As a single tier municipality, we offer a variety of occupations and career specialities within our organization. Guided by the goals and objectives of the Future Guelph: Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.

QUALIFICATIONS AND REQUIREMENTS

• Experience related to the duties above, normally acquired through the completion of post-secondary education in Human Resources, Business or a related field and clerical/administrative experience specifically related to the payroll function. Candidates with an equivalent combination of education and experience may be considered.
• Working toward the Payroll Compliance Practitioner (PCP) designation is considered an asset.
• Understanding of general payroll and benefits procedures and practices including but not limited to: HRIS administration, employee records, pension and benefit administration, handling of confidential or sensitive information.
• Superior customer service and interpersonal skills including the ability to effectively communicate and work collaboratively with a wide range of individuals including employees, agencies and external contacts.
• Excellent organizational and records management skills with a focus on detail and accuracy.
• Self-directed and proactive with the ability to make administrative and procedural decisions and judgments on sensitive confidential issues.
• Knowledge of relevant workplace and employment legislation such as: Employment Standards Act, Pay Equity Act and Human Rights Act.
• Experience interpreting collective agreement language and communicating with tact, diplomacy while maintaining confidentiality.
• Intermediate level skills with Microsoft Office (Word, Excel & Outlook) including ability to create complex spreadsheets using advanced formulas and features.

• Data entry related to payroll and benefits, including adding new hires, updating employee information, processing employee terminations, issuing records of employment and filing of related documents into employee files.
• Review time entry, sign offs, and employee record changes for compliance with collective agreements, City policies, and applicable legislation.
• Administration of employee data with various benefit carriers and the OMERS pension plan.
• Maintain file room and employment files according to standard operating procedures and records retention bylaws.
• Maintain confidentiality of employee and corporate information.
• Respond to payroll and benefits inquiries and provide information of a detailed and specialized nature delivering the highest level of customer service.
• Participate in continuous improvement initiatives, document metrics and track KPIs.
• Develop and test standard operating procedures, update and modify as needed.
• Assist with year end T4s and T2200s requests.
• Administer the payroll and benefits internal webpages and perform basic content maintenance and updates as provided.
• Provide basic backup support for payroll processing using Kronos and JD Edwards.
• Perform miscellaneous job-related duties as assigned.