Payroll Assistant Manager

at  Francis Clark LLP

IN A NUTSHELL

Are you an experienced Payroll Administrator eager to elevate your career? Do you excel at managing a diverse range of payroll clients and love sharing your expertise with a dynamic team? If so, we have an exciting opportunity for you!
We’re seeking a passionate and experienced Payroll Assistant Manager to join our vibrant Poole office. In this role, you’ll be at the core of our payroll operations, ensuring seamless service delivery and making a significant impact on our clients’ success.

• Act as the main point of contact for a defined portfolio of clients and manage that portfolio effectively
• Process a wide variety of payrolls for clients
• Set up of new client payrolls ensuring all data is clean
• Liaise with new clients to ensure they are happy with the service
• Undertake customer surveys and take appropriate action to make any relevant improvements to the service
• Supervise Payroll Administrators and train/develop team members
• Keep up to date with new legislation
• Deal directly with relevant client queries in an efficient and timely manner
• Liaise with HMRC around employee payments
• Ensure day to day processing is completed on time
• Be aware of the Business Plan and identify new business opportunities
• Assist with preparation of pitches for new business and involvement in relevant networking and business development activities
• Ensure all policies and procedures are updated regularly and are adhered to