Payroll & Leave Management Technician

at  Dalhousie University

JOB SUMMARY

The mission of Facilities Management (FM) is to provide the Dalhousie community with an inviting, safe and sustainable environment which supports and enhances an inspiring experience in learning, living, working and research. Reporting to the Manager of FM Human Resources (HR), the Payroll and Leave Management Technician will provide specialized support to assist in the data management of FM employees’ leaves/absences as well as advanced report preparation and analysis of all statistical and technical reports in support of FM HR decisions. On the payroll side they will reconcile payroll related reported discrepancies and communicate with various parties (e.g., employees, Payroll Services, FM Finance Unit, FM Managers, and Supervisors) on payroll issues and prepare data analysis reports.

REQUIRED QUALIFICATIONS

• Undergraduate degree in relevant field such as Business Administration or Information Management with approximately three to five years’ relevant experience in the use of technology for data analysis, information and reporting as well as technical solutions to improve processes (or an equivalent combination of training and experience).
• Experience conducting complex statistical reporting, analyzing data, and using sound judgement in dealing with confidential data and information.
• Experience in a unionized workplace including working with collective agreements and policies.
• Strong analytical and problem-solving skills, and attention to detail with the proven ability to perform a high volume of work to meet multiple completing deadlines.
• Excellent interpersonal and communication (verbal and written) skills, and the demonstrated ability to work well both in a team environment and independently.
• Advanced computer skills in MS Excel, Word, Outlook, and with reporting tools, etc. with the proven ability to learn new programs.

• Gather, track and ensure completeness and reliability of all supporting documentation for the preparation of statistical reports. Develop reports of varying complexity by analyzing requestors’ data needs and through in-depth knowledge of the university’s collective agreements, handbooks, and policies.
• Monitor employee leave time in accordance with collective agreements, handbooks, and the Nova Scotia Labour Standards Code. Reviews and reconciles all departmental AOR (Absence and Overtime Reporting) entries and resolves all discrepancies
• Troubleshoot systems issues including regarding data, data models, reports and report schedules as well as suggest and implement improvements to data entry and maintenance.
• Participate in the development of metrics, dashboards, scorecards and data visualizations and in the process review and signoff of new methods and procedures for data and reporting including testing, maintenance and system/platform integration.
• Collaborate with FM HR and/or central Employee Relations team as required to work through any labour relations issues with respect to leave management as well as regarding process improvements and policy changes.
• Payroll Administration, including new Hires, Transfers, Status Changes and Payroll reconciliation by using the University’s HRIS and the Facilities Management Department’s computerized maintenance management system.