Payroll Operations Analyst

at  VHA Home HealthCare

VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.”
View more comments from our clients and their family members.

KEY SKILLS, EXPERIENCE AND BEHAVIOURS REQUIRED FOR THIS POSITION:

• College Diploma or University Degree.
• Canadian Payroll Compliance Practitioner (PCP) Certification (National Payroll Institute) would be an asset.
• Minimum of 3 years of full cycle payroll processing in a high volume, fast paced environment.
• Demonstrated ability to process a high volume of data while maintaining attention to detail and accuracy.
• Proficiency with Microsoft Office programs and ticketing systems.
• Proven ability to identify, investigate and resolve pay-related issues efficiently.
• Good customer service skills – able to communicate respectfully and professionally in any situation.
• Handles confidential information in an ethical and professional manner
• Reliable with a strong work ethic, able to work independently in a time sensitive environment.
• Experience with in-house payroll systems, Workday. Quadrant HR and/or GoldCare would be an asset.

KEY AREAS OF ACCOUNTABILITY

• Process pay runs on alternate weeks and as backup to cover vacation/leaves.
• Maintain and process complex payroll data within processing deadlines.
• Responds to employee inquiries via email, phone, and ticketing system.
• Maintain, process and reconcile a variety of payroll source documents and data in compliance with established policies, regulatory guidelines, and contractual requirements of collective agreements are fulfilled.
• Collect, investigate, and analyze information in order to ultimately resolve pay discrepancies efficiently before closing the loop with clear and respectful communication with the affected employee.
• Process monthly remittances for Payroll tax, pension plan, EHT, and WSIB.
• Supports Payroll team members with daily operations, mass uploads, payroll runs, and adhoc report requests.
• Provide support with the preparation of annual T4s, T4As, and year end slips for employees.
• Collaborate on special payroll projects as required.