Payroll Representative

at  City of Edmonton

Job Number: 50871
Come and be a part of the City of Edmonton’s Employee Service Centre (ESC) dynamic team! As a Payroll Representative, you’ll be responsible for efficient payroll functions that support over 14,000 city employees throughout 8 different departments.

Working with a team of professionals, you will provide efficient solutions and services to the entire organization in a manner that focuses on accuracy, timeliness and exceptional customer service in a fast-paced environment, your day could include the following:

• Process bi-weekly payroll and audit end-to-end payroll for union and non-union employees
• Provide interpretation regarding collective agreements, administrative policies and legislative changes
• Provide information and payments in accordance with collective agreements, third party processes and applicable legislation as they relate to time-entry, allowance and premiums, WCB and ROE processing, leave plans and benefit entitlements
• Research, problem solve and respond to individual employee pay and benefit enquiries received in a continuous phone queue system, email, fax or chat
• Human Resources Information System (HRIS) projects and testing, as required

Qualifications:

• Completion of Grade 12
• Minimum 3 years related progressively responsible experience in end-to-end union payroll administration in a large corporate environment
• Completion of Payroll Compliance Practitioner Certificate (PCP) from the National Payroll Institute. (Applicants working towards this certificate may be considered)

SKILLS REQUIRED FOR SUCCESS:

• Highly developed customer service skills and proactive problem-solving abilities, in addition to being able to manage multiple priorities with the ability to meet constant deadlines
• Ability to be an active and positive team player
• Effective oral and written communication skills
• Ability to interpret information, determine alternatives, and implement solutions
• Ability to make decisions within established policies and procedures
• Proficiency in Microsoft Office: Word, & Excel and Google: Docs, Sheets & Gmail
• Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
• Embracing a culture of equity, diversity, reconciliation and inclusion (https://bit.ly/3hd2d95)

Please refer the Job description for details