Payroll Sales Support

at  Bright HR Limited

JOB PURPOSE

The business now seeks a Payroll Advisor – Sales Support to assist and support Business Development Managers in their sales meetings, showcasing our services to the prospect.
Job Overview
The role requires you to provide expert payroll process and compliance advice, by online video and alongside our Business Development Managers. You will advise on all aspects of payroll processing and compliance relating to BrightHR’s Managed Payroll Service and Software Solution. Your aim will be to support the business needs of the individual prospect, highlighting any commercial options that are likely to assist them once they become a BrightHR client. You will also support our Sales and Marketing endeavours with advice and content support via telephone and email.

DAY-TO-DAY RESPONSIBILITIES

• To participate in sales meetings with our BDMs via video or telephone, and support with any HR advice required as part of the process before, during and post appointment.
• To provide initial payroll guidance on any live issues the prospect may have, in order to showcase & demonstrate the value of the service and expertise which is provided to clients of Peninsula and emphasise the value of any additional support that we’re able to provide once the prospect comes on board.
• Ensure that personal knowledge of Payroll best practice, and knowledge of the BrightHR Service is continually updated.
• Develop positive working relationships and maintain proactive contact with Business Development Managers and Business Sales Consultant’s in relation to prospective clients.
• To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for handing over cases to our Advisory Team and ensuring the case is handled in line with internal SLAs and any initial advice given.
• To ensure the necessary updates are made on the internal system.
• Review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case and offering critique support.
• Participate and deliver Company internal training and legal updates to ensure that advice provided is always best in class and compliant.
• Conduct weekly Payroll knowledge booster sessions with the Business Development Manager Team and Business Support Consultants to enhance the knowledge across the teams.
• Undertake daily 1-1 coaching sessions with the Business Sales Consultants to assist them with building a need for the services Bright HR can offer.
• Host weekly employment law webinar sessions for prospect clients demonstrating the need for the Bright HR services available.
• Carry out other tasks that are deemed necessary by the Management Team.