Payroll/Time/Benefits Lead

at  Roche

San José, Provincia de San José, Costa Rica -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate24 Apr, 2025Not Specified25 Jan, 20253 year(s) or aboveShared Service Center,English,Communication Skills,FinanceNoNo
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Description:

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position
At Roche, we work with a purpose – developing innovative diagnostics and medicines to help people live better, longer lives.
We advance science so that we all have more time with the people we love.

WHO YOU ARE:

Key Attributes/Skills:

  • Experience leading a team for more than two years
  • Experience in a shared service center, preferably in an HR services environment. Workday experience preferred.
  • 3-5 years of payroll experience, U.S payroll preferred
  • Bachelor’s degree in business, finance or associated field preferred
  • Excellent communication skills, fluent in English
  • Ability to influence and work with key HR stakeholders to partner in achieving our strategy. Ability to exert influence to create positive cultural change.
  • Proven track record of being able to deliver and work effectively in a matrix organization across geographies and divisions.

Core Capabilities include:

  • Living customer centricity through your day-to-day interactions (incl. needs anticipation, cultural awareness, managing one’s response)
  • Demonstrating end-to-end accountability (incl. big picture and impact understanding, engaging others to ensure a successful outcome)
  • Demonstrating problem-solving (incl. active listening, critical thinking, process improvements)
  • Having a growth mindset (incl. taking risks and experimenting, seeking new learning opportunities, asking and giving feedback)
  • Collaborate and partner with business, HRIT, HRIS, local stakeholders to support strategy, design and processes that deliver North America objectives. Includes analysis, process harmonization, improvements, system innovations, enhancements, functionality

Responsibilities:

  • Team Leadership - Lead and manage the Payroll Operations team, ensuring efficient operations and compliance with KPIs and legal regulations.
  • Service Excellence - Continuously drive improvement projects for service excellence and consistent customer experience.
  • Data Analytics & Reporting - Use data analytics to provide insights for proactive policy design and improved employee relationship management.
  • Vendor Management - Sustain relationships with external vendors and monitor their performance.
  • Cyclical Activities - Lead or co-lead payroll activities such as annual compensation and bonus updates.
  • Consulting & Compliance - Provide organizational consulting and ensure strict technical, legal, and regulatory compliance.
  • Continuous Improvement - Own continuous improvement strategy, define and monitor KPIs, perform root cause analysis, and implement remediation.
  • Employment Decisions - Manage resource planning, hiring, training, development, performance management, and disciplinary actions.
  • People Processes - Facilitate people processes in line with Roche Leadership commitments and People Practices. Ensure ongoing dialog on career, capabilities, connections, and contributions


REQUIREMENT SUMMARY

Min:3.0Max:5.0 year(s)

Human Resources/HR

HR / Administration / IR

Payroll, HR

Graduate

Business finance or associated field preferred

Proficient

1

San José, Provincia de San José, Costa Rica