PBX Operator - Communications Center

at  Providence Swedish

DESCRIPTION

Responsible for answering all incoming calls into the hospital’s main telephone number, physician’s answering service and in house operator calls; provides in person visitor information, reception, and paging. Coordinates all emergency communications to include Trauma Codes, Codes 4, NICU, Codes Red, Codes Blue, Codes Yellows, Codes 900, and Helicopter Landing. Monitors Hospital Alarm Panels, handles all Fire and Disaster Drills and operates hospital two way radios.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Regional Medical Center Everett and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Providence Regional Medical Center Everett received the HealthGrades Distinguished Hospital Award for Clinical Excellence four years in a row.

REQUIRED QUALIFICATIONS:

• Previous switchboard experience in healthcare setting.
• Answering service experience or answering phones at large organizations.

PREFERRED QUALIFICATIONS:

• Healthcare Experience.

Please refer the Job description for details