Pediatric Advanced Life Support (PALS) Product Specialist

at  Heart Stroke

At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke.
We believe in equity, diversity and inclusion ― it’s embedded in our values and core mission work to support all people in Canada to lead healthier lives. We are committed to applying this principle to cultivate a welcoming environment that embraces diversity among our employees. Candidates from diverse backgrounds, including but not limited to, Indigenous peoples, racialized communities, 2SLGBTQIA+ communities, women, and people living with disabilities are encouraged to apply.
To learn more about our mission, values, commitment to EDI, and the difference Heart & Stroke makes in the lives of people in Canada at every age, please visit our website

EDUCATION

• Degree in Health Science or a related field
• An equivalent combination of education and experience will be considered
• Certificate/training in adult education preferred
• Knowledge/experience in the resuscitation field

EXPERIENCE

• 3-5 years relevant experience with at least two years’ experience in developing adult education & learning programs
• Experience working in the health care field and or/resuscitation field
• Experience developing and implementing evaluation strategies
• Heart & Stroke Instructor certification and/or other agency instructional experience an asset
• Knowledge of provincial healthcare systems and resuscitation training agencies an asset
• Experience in the not-for-profit sector would be an asset

SKILLS

• Bilingualism (French and English) would be an asset
• Excellent written and verbal communication skills with a talent for communicating clearly, simply, and concisely in a mature and professional manner
• Strong knowledge of resuscitation programs and materials
• Strong interpersonal skills and ability to develop and nurture effective relationships with various stakeholders and cross-functional teams
• Strong active listening skills and ability to translate knowledge into opportunity
• Excellent organizational and time management skills with the ability to set priorities in the face of various demands and in accordance with the organizational strategic plan
• Operate with flexibility and speed in order to achieve results.
• Strong analytical skills and attention to detail
• Knowledge of data analysis and methodologies
• Readiness to learn and develop professionally
• Readiness to experiment with new ideas
• Excellent knowledge and computer skills and ability to learn new software easily: Microsoft Office Suite, Excel, survey development software (Survey Monkey),
• Familiarity with project management software, especially Wrike, an asset

Reporting to the Manager, Core Resuscitation Products, the Pediatric Advanced Life Support (PALS) Product Specialist will lead the end-to-end lifecycle development of updated PALS programs and materials. This will be accomplished by helping to create, develop, localize, and enhance these programs and products in alignment with the most current guidelines. Additionally, they will collaborate with teams responsible for communications, marketing, and growth to drive the success of Heart & Stroke’s current and future PALS programs within Canada.
This role collaborates closely with the Core Resuscitation team to ensure full understanding and adherence to requirements for PALS program updates across Canada. This role will coordinate the exchange of critical information among the training network, regulatory bodies, and our team. The PALS product specialist will also support the tracking of key metrics in alignment with the new programs and products and prepare reports to be presented by the Manager, Core Resuscitation Products, to senior management. Furthermore, this role may represent Heart & Stroke at international and provincial meetings, events, and conferences.