Pension Support Administrator

at  People Corporation

AS A PENSION SUPPORT ADMINISTRATOR, YOU WILL:

• In concert with the pension consultant and key pension administrative member, Luisa, support on pension plans by assisting plan administrators with day-to-day administration concerns and/or questions
• Gather relevant data from various sources and input in Excel spreadsheets
• Use data analytics tools (i.e. Excel) to analyze and process data and
• Review and validate report outputs for accuracy, completeness, and relevance
• Address and discrepancies or anomalies for formatting errors
• Oversee pension member information sessions and most notably, 1:1 session
• First-line intake of incoming phone calls and
• Field pension client member-related incoming correspondence and especially, phone calls (for example, pension projections, investment changes, beneficiary changes)
• Administer or transact pension member account cash-out and other similarly related administration which do not require licensing
• Correspond with pension members

We are looking for a Pension Support Administrator to join our team in Burlington. The Pension Support Administrator provides administrative support and a go-to for all pension client member inquiries and especially, those terminating or retiring. The Pension Support Administrator will administratively support the pension team, specific to member inquires and pension withdrawals as well as work in concert with the lead team member with respect to pension members who are transactionally cashing-out pension accounts and other similar pension transactions not requiring licensing.