People Analytics and Insights Sr Analyst

at  thredUP Inc

ABOUT THREDUP

ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world’s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp’s Resale-as-a-Service, some of the world’s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.
Recognized on TIME Most Influential Companies of 2023, Digiday’s WorkLife 50 2023, TIME’s Best Inventions of 2022, and Lattice’s People Success Awards 2022.
Job Description

HOW YOU WILL MAKE AN IMPACT

ThredUp is seeking a People Analytics and Insights Sr. Analyst who is passionate about using data to solve problems, deliver insights, tell stories and make an impact on employee experience and business outcomes. In this role, you will articulate and execute a clear vision and strategy for people analytics. You will share analytics and insights that are actionable, and valuable to move the business forward. Your insights will touch all areas of the employee lifecycle - employee selection, onboarding, performance, retention, growth, compensation and offboarding.

WHAT WE OFFER:

• 4-day work week, with Fridays off
• Hybrid work environment: 3 days in the office and 1 day remote each week
• Competitive salary (we leverage market data)
• Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards
• Employee stock purchase plan
• Flexible PTO (take the time you need) + 13 company holidays
• Paid Sabbatical after 3 years of full time employment
• Generous paid parental leave for new mothers and fathers
• Medical, dental, vision, 401k, life and disability insurance offered
• We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth

• Build relationships with key stakeholders and influence partners both departmentally and cross functionally through data-driven discussions.
• Identify key business challenges and enable People and business leaders to make data driven decisions from the insights you uncover.
• Create and execute a short and long-term roadmap for people analytics. Establish consistent methodology and alignment on data collection, definitions, metrics, and reporting across our systems and teams. Ensure data integrity and data security.
• Owner of People Data: Enhance and refine analytics, dashboards and reports. Manage regular reporting on headcount, turnover, and talent acquisition metrics. Respond to data requests by delivering not just the numbers but the insightful stories contained within. Build compelling stories around People opportunities/initiatives/outcomes to help People Team and business leaders make optimal decisions. Ability to share the full picture by combining data from multiple sources.
• Model cost of potential future programs around PTO, leave of absence, compensation, etc and feel confident recommending solutions to improve retention, employee satisfaction, etc.
• Design, execute, and analyze employee surveys and responses, with a strong ability to develop strategic survey initiatives and translate results into actionable insights to improve employee experience.