People and Culture Coordinator (Contract)

at  Ronald McDonald House BC and Yukon

ABOUT THE ORGANIZATION

At Ronald McDonald House Charities® British Columbia and Yukon (RMH BC), we envision a province where families stay close to their sick children. Today, 2 out of 3 Canadians live in a city or town without a children’s hospital. Our Mission is to give sick children the healing power of being together with family.
As a champion of family-centered care, we enable access to children’s hospitals by providing families with sick children accommodation, meals, and wellness programs that support their emotional and physical well-being.
In 1983, the first RMH BC House opened its doors in Vancouver with a 13-Bedroom House, and over the years, with an increase in demand for this essential service, construction of a new building was underway. In 2014, a 73-bedroom House was unveiled on the grounds of BC Children’s Hospital along with a new 2,000 sq. ft. RMH Family Room in Surrey Memorial Hospital. As the second-largest House in Canada and one of the largest in the world, RMH BC will continue to grow and meet the needs of families across BC and Yukon.
Our team is the backbone of our organization—serving our families, supporting volunteers and donors, and spreading awareness every single day.

ABOUT THE POSITION

The People & Culture Coordinator will be responsible for providing human resources and administrative support to the people and culture department, with a focus of service to internal teams and employees. This position will support all functions and processes of the department with the opportunity to enhance employee experience and strengthen engagement.

Key responsibilities include:

• Supports full cycle recruitment using ATS, including writing and editing job descriptions, developing selection criteria and tools, assisting with screening and interviewing of applicants, reference checking and finalizing offers for successful candidates.
• Coordination and facilitation of onboarding and orientation process for new employees.
• Maintains accurate and complete records in paper and electronic systems. Enters, maintains and audits data with a high degree of accuracy and compliance with procedures.
• Supports the Director, People and Culture in various people projects, initiatives and programs.
• Under guidance of the Director, People and Culture creates and/or edits policies and ensures appropriate communication of policy. Additionally, reviews, evaluates and suggests changes and or improvements to policies and procedures.
• Supports the sourcing and coordination of various training and development activities.
• Records and tracks employee recognition including anniversaries and other significant milestones. Oversees program to acknowledge key dates and recognition of events.
• Participates as a member of various task teams, committees and initiatives, providing input regarding people coordination, administration and related procedures.
• Maintains confidentiality and privacy of information at all times.
• Other duties as required.

JOB SPECIFIC COMPETENCIES AND SKILLS

• Alignment with the mission and values of Ronald McDonald House BC and Yukon.
• A commitment to working cooperatively in a team environment with staff, volunteers, families, donors, and the public.
• Ability to represent the House with a polished, positive and professional demeanor and attitude at all times.
• Knowledge of the rules, regulations, policies, procedures, methods and techniques applicable to people management.
• Strong knowledge of full-cycle recruitment best practices and ability to facilitate effective and efficient recruitment practices.
• Ability to quickly develop thorough knowledge and understanding of people related policies, practices, and procedures to ensure ongoing communication, interpretation, and decision making is in line with strategic objectives.
• Demonstrated ability to gather and analyze information, anticipate and recognize problems and opportunities, and evaluate alternatives.
• Keen attention to detail, and strong analytical thinking, and problem-solving skills.
• Advanced knowledge and proficiency in MS Office Suite, and quick to learn other tools and software.
• Demonstrated ability to effectively manage multiple projects and priorities at the same time.
• Demonstrated ability to exercise discretion and diplomacy in dealing with confidential matters.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS

• Post secondary diploma or degree in Human Resources, Business Administration or related field
• 2+ years related experience in human resources
• Experience working with nonprofit organizations considered an asset
• Commitment to professional standards and ethics

• Supports full cycle recruitment using ATS, including writing and editing job descriptions, developing selection criteria and tools, assisting with screening and interviewing of applicants, reference checking and finalizing offers for successful candidates.
• Coordination and facilitation of onboarding and orientation process for new employees.
• Maintains accurate and complete records in paper and electronic systems. Enters, maintains and audits data with a high degree of accuracy and compliance with procedures.
• Supports the Director, People and Culture in various people projects, initiatives and programs.
• Under guidance of the Director, People and Culture creates and/or edits policies and ensures appropriate communication of policy. Additionally, reviews, evaluates and suggests changes and or improvements to policies and procedures.
• Supports the sourcing and coordination of various training and development activities.
• Records and tracks employee recognition including anniversaries and other significant milestones. Oversees program to acknowledge key dates and recognition of events.
• Participates as a member of various task teams, committees and initiatives, providing input regarding people coordination, administration and related procedures.
• Maintains confidentiality and privacy of information at all times.
• Other duties as required