People and Culture Partner

at  Sunshine Coast Community Services

ABOUT COMMUNITY SERVICES:

Sunshine Coast Community Services Society is a community-based organization that has been providing services for people on the Sunshine Coast since 1974. Our history is one of caring, commitment, and flexibility. We provide services through more than 30 programs all along the Coast in four key areas - Community Action and Engagement; Together Against Violence; Child and Family Counselling; and Family, Youth, and Children’s Services. Our core values are those of social justice, inter-dependence, diversity, compassion, and respect. We are looking for staff who share our values and are passionate about making a difference in their community.

SUMMARY:

Join our dedicated team and contribute to an organization committed to delivering community-based services. As a People & Culture Partner, this role encompasses a broad range of responsibilities including employee and labor relations, full-cycle recruitment, disability management, learning and development, compensation, performance management, people and culture engagement, health and wellness, and advising, mentoring, and coaching leaders on people-related issues. The People & Culture Partner will report directly to the Director of People and Culture.

REQUIREMENTS AND QUALIFICATIONS:

• Minimum 5 years of progressive HR work experience. Has a solid foundation of experience in all aspects of the employee life cycle.
• A Knack for creating clarity in complex situations and building trust with employees and leaders.
• Proven experience in supporting the development and implementation of P&C policies and procedures, ensuring compliance and best practices.
• Familiarity with both quantitative and qualitative data collection methods.
• Experience working in a unionized or non-profit sector, understanding the dynamics and complexities involved are considered an asset.

• Provide comprehensive people support on a day-to-day basis, addressing employee inquiries and resolving issues promptly.
• Analyze employee engagement data to identify trends and provide tailored solutions that align with the organization’s strategic objectives.
• Manage the recruitment and hiring processes, including updating job descriptions, posting job openings, screening candidates, and conducting interviews to ensure a seamless hiring experience.
• Stay current on employment laws, regulations, and legal requirements related to people management, ensuring leaders are compliant.
• Support the annual performance review process to foster employee development and organizational growth.
• Manage leave of absences, workplace investigations, accommodations, and other employee relations issues with sensitivity and professionalism.
• Provide advice, counsel and support to supervisors regarding employee relations, including coaching and appropriate documentation.
• Assist in the implementation and training of the selected HRIS, ensuring smooth adoption and utilization.
• Researches and recommends P&C policies that support the direction of the Society and that are based on industry best practices.
• Streamline P&C process by implementing and managing effective documentation and workflows, improving efficiency and accuracy.
• Maintain and expand workforce analytics by preparing, analyzing, and organizing P&C reports.
• Actively participate in employee resource groups and committees, such as People and Culture, and Health and Safety.
• Provide ad-hoc support on additional team projects as they arise, contributing to the overall success of P&C initiatives.