People & Culture Generalist

at  IKEA

Job ID: REF5348W
Date posted: 06/08/2024
Company description
The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Mexico – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
Job description

The main purpose of this position is to use your functional and technical expertise to manage the built asset; both building facilities and the store in order to create an environment that strongly support the core business of IKEA. As an essential co-worker in a small team of specialists, the Maintenance Technician is to;

• Conduct scheduled & reactive inspections on the property listed equipment & systems
• Attend and ensure that IKEA store operations are well managed, support your manager, the Facilities Magaer, in maintaining the building services in good operational condition
• Supervise the works of contractors in compliance with their Planned Preventative Maintenance (PPM), in house rules, safety and emergency procedures
• Follow up scheduled maintenance in accordance to the Maintenance Plan (5 years) to schedule repairs and respond to service calls of the Store
• Discuss/evaluate maintenance problem/service calls and agree to service delivery solution to IKEA Store

KNOWLEDGE

• Property, Technical or Engineering Degree or Diploma.
• Preferably at least 2- 3 years of experience in facilities maintenance work.
• Proficiency in Microsoft Office applications.
• Ability to read and write in English.
• Previous experience working at retail industry (desirable).
• This is a technical work and most of the building equipment is controlled by PC based equipment and the candidate must be able to operate and read the system.

CAPABILITIES

• Must have able to write simple reports.
• Social - Must have strong communication and interpersonal skills, Must be able to share knowledge and learnings with highly developed networking skills.
• Communication - Skilled in report writing and presentations, Must be able to communicate clearly business and technical concepts and issues to fellow co-workers and senior management.
• Initiative - Must have a strong service ethic. Pro-active, can do attitude and problem solving skills are preferred where the IKEA values are a strong and living reality that embraces the diversity of co-workers and visitors.
• Leadership - Must have proven leadership abilities and lead by example. Must have the ability to bring out the best in co-workers and to motivate and develop the co-worker.
• Ownership - Must have the ability to create an environment that gives co-workers confidence that the building is well maintained and that the property is safe and well managed.
  More Information
  Please apply by August 20th, 2024

RESPONSIBILITIES OF THE JOB:

• To contribute by ensuring a safe, clean and functional environment and providing a comprehensive maintenance service to the building equipment & machines for co-workers, visitors and customers in order to strengthen IKEA’s position as the best home furnishing specialist in our local market.
• To ensure all the building facilities assets and systems are are always maintain in a good and serviceable working conditions.
• To contribute to maintaining the store ‘In Shape As New’.
• To contribute to maintaining, servicing, affect limited repairing and ensure that all mechanical, electrical and building systems and services are in good working condition at all times.
• To contribute to the maintenance of the fabric of the building and ground.
• To be accountable for all fixed and tangible assets and inventory pertaining to the building and systems therein.
• To contribute to the effective implementation of facilities department routines and procedures.
• To contribute to the effectiveness of the facilities department by providing the required services level to all areas of the store.
• To contribute to the effective preventive maintenance program for all the building systems and structural requirements.
• To affect limited repairs that is within IKEA’s own in-house maintenance team ability and capability.
• To obtain and maintain a list of all third-party servicing and repair team ensuring all building structures and systems are kept in good working condition at all time.
• To contribute to the planning, implementation and monitor energy saving and conservation strategies at all times.
• To contribute to the planning, implementation and monitor preventive measures for all building structures and systems.
• To investigate and trouble shoots all equipment failures and malfunctions before calling outside repairmen.
• To coordinate and supervise work performed by outside contractors for maintenance.
• To monitor the areas outside the building for problems, such as wall structure, roof, parking structure, asphalt paving, and landscaped areas.
• Regular checking of bathroom facilities and taking corrective action where required.
• To maintain and manage the workshop and ‘loft’ space, keeping them tidy and well organized at all times.
• To perform all minor works i.e. repair, service and maintain by IKEA’s own in house team.
• To carry out work in public areas of the building in such a way as to minimize disruption, risk and inconvenience to co-workers, visitors and customers.
• To supervise pest control programs so that the building is maintained pest free.
• To confidently prioritize and manage time efficiently to complete tasks identified by your superior and through one’s own initiative.
• To contribute to the effective operation of IKEA’s Health and Safety policies, procedures and standards.
• To create an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and visitors.
• To ensure a safe working environment for fellow Co-workers, Customers and Visitors in line with the local Authorities Requirements and IKEA’s Health and Safety Policy.
• Perform other duties as required that can reasonably be expected of such a position.
  Qualification

The main purpose of this position is to use your functional and technical expertise to manage the built asset; both building facilities and the store in order to create an environment that strongly support the core business of IKEA. As an essential co-worker in a small team of specialists, the Maintenance Technician is to;

• Conduct scheduled & reactive inspections on the property listed equipment & systems
• Attend and ensure that IKEA store operations are well managed, support your manager, the Facilities Magaer, in maintaining the building services in good operational condition
• Supervise the works of contractors in compliance with their Planned Preventative Maintenance (PPM), in house rules, safety and emergency procedures
• Follow up scheduled maintenance in accordance to the Maintenance Plan (5 years) to schedule repairs and respond to service calls of the Store
• Discuss/evaluate maintenance problem/service calls and agree to service delivery solution to IKEA Stor