People Experience Specialist

at  Sand Tech Holdings Limited

ABOUT US

Africa has an untapped talent pool that is increasing exponentially, with a projected workforce that will exceed India and China by 2035. Fuelled by this, our mission is to create work opportunities for millions of Africa’s youth and solve the world’s shortage of technology talent.
Our company SAND has 450+ staff members from 48+ countries with plans to acquire several companies around the world to become a multi-billion dollar global technology services provider that employs over 100K employees across the globe.

We have 2 brands represented in our ecosystem:

• With ALX, we’re cultivating the fastest-growing pool of technology talent globally, training aspiring professionals in software engineering, cloud computing, data science, and Salesforce across over 60 countries. ALX fosters a vibrant community for top tech talent, igniting transformative careers by connecting top technology talent with extraordinary opportunities for impact.
• Through Sand Technologies we support enterprises and scale-ups around the world to develop world class technology products, build great technology teams, generate more revenue, and deliver outstanding customer experience. Our clients include one of the largest cloud computing providers in the world as well as Bestseller A/S (Denmark), Create Prime (New Zealand), Stanbic Bank (Kenya), and Tamara (Dubai).

With varying levels of expertise in software development, data, cloud, machine learning, artificial intelligence, UX design, web development, etc, we provide unparalleled opportunities to technology talent worldwide while reshaping industries, disrupting traditional business models, and creating new opportunities for innovation and growth.
We do hard things!

ABOUT THE PEOPLE EXPERIENCE TEAM

Why - Design and implement engaging staff experiences throughout the end-to-end staff journey to maximize a culture of productivity and growth for our team members.
How - By fulfilling our staff’s needs of safety, belonging, esteem and growth, as well as, their physiological needs.
What - Our “products and services” for staff include (amongst others) online and in person community events and rhythms, tools and products for collaboration and communication, as well as, training programs for both staff and managers and systems to foster teams’ performance and development.

REQUIREMENTS:

• +5 years of combined experience in Operations, Strategy and/or People-oriented roles (Preferably within fast-growth startups/scaleups, management consulting or tech companies)
• Operations: Outstanding project management skills and can drive flawless processes with attention to detail, while constantly looking for opportunities for optimization and improvement
• Business Acumen: Strategic thinker who is keen and quick in understanding and dealing with decisions that impact the business beyond the People function
• Builder/ Maintainer: Great ability and passion to build things that will scale and maintain processes
• People Oriented: Strong relationship builder across all ranks with excellent interpersonal skills and emotional intelligence
• Energetic: Strong passion to succeed, comfortable under pressure, and with a big desire to have fun in the process
• Techy: Tech savvy with good knowledge of Google Suite (or Microsoft Office), Miro, and other Design tools
• Creative: Innovative and creative problem solver; you have a naturally curious mind to stay ahead of the curve on industry trends and can exercise ingenuity in finding new ways of doing things
• Structured & Agile: Ability to juggle different projects at the same time and deliver on tasks effectively balancing quality of output and speed of delivery. Also, strong ability to plan, prioritize and delegate effectively

• Creatively ideate powerful experiences from concept design and strategy to programming, logistics, documentation and communication in order to foster a culture of employee engagement and enhance job satisfaction. This includes organizing our online and offline signature staff events (ie All staff retreats, All hands meetings, Staff Newsletter, etc.).
• Partner with our Learning Team to ideate and deliver end to end learning experiences for our staff along the employee journey (ie Onboarding Week, Pre Onboarding Virtual Course, etc.).
• Establish performance management processes, including goal setting, performance reviews and feedback mechanisms to support employee development and growth.
• Utilize data and metrics to measure the effectiveness of talent development initiatives, identify trends, and make data-driven recommendations for continuous improvement
• Ideate, implement and guard the SAND culture. Ensure we are all aligned on our ways of working, rituals, routines and other cultural elements
• Employee Engagement & Satisfaction: Develop strategies to enhance employee engagement and job satisfaction, as well as coordinate employee surveys and feedback mechanisms to gather insights on employee satisfaction, engagement, and organizational culture.
• Employee Relations: Serve as a resource for employees on matters related to policies, procedures, and employee relations issues. Provide guidance and support to resolve conflicts, address concerns, and maintain a positive work environment.