People First (HR) Representative

at  COPA Health

WHAT YOU’LL GET…

At Copa Health, we prioritize your growth, well-being, and satisfaction. As a full-time People First professional, you’ll enjoy:

• Limitless Growth and Career Advancement: Explore diverse career paths and benefit from our internal development programs.
• Career Development: Access continuous training through our Organizational Development & Learning Department.
• Generous PTO Program: Start with up to 3 weeks off in your first year, with ongoing accruals and an extra day for Employee Well-Being.
• Paid Holidays: Celebrate with 9 paid holidays annually.
• Wellness Program: Benefit from expert Health Coach services and wellness incentives.
• Tuition Reimbursement: Receive up to $3,000 for your educational advancement.
• Affordable Health Care Plans: Aetna Medical, Delta Dental, Eyemed vision, Pet Insurance, and H.S.A., H.R.A, F.S.A. options.
• Insurance Coverage: Enjoy free Short-Term Disability and Long-Term Disability. Company paid Life/AD&D Insurance.
• Retirement Savings: Benefit from 403(b) retirement plans with a company match.
• Employee Assistance: Access 6 free coaching and 6 free therapy sessions, plus a wealth of wellness content and services.

JOB SUMMARY:

The People First (HR) Representative supports the People First (HR) department in a wide range of functions, including employee records management, onboarding, compliance, employee relations, benefits, and administrative support. This role is empowered to support and perform transactional activities required to enable PF processes and drive a best-in-class employee experience. This position will manage all aspects of the employee files from beginning to end of the employee life cycle, to ensure achievement of federal/state/local regulations and compliance with regulatory agencies.

MINIMUM QUALIFICATIONS:

• High school diploma or GED (General Equivalency Diploma) plus 1-2 years of related experiencepreferably in human resources.

• Maintain accurate and confidential employee records, ensuring compliance with legal and organizational standards.
• Performs file audits to ensure all required employee documentation is collected and maintained.
• Assist in coordinating and facilitating the new hire onboarding process, including the collection of required documentation, conducting orientation sessions, and ensuring a smooth transition for new employees.
• Support HR leadership in monitoring compliance with labor laws, company policies, and regulatory requirements. Assist in preparing reports for audits or compliance checks.
• Provide general administrative support in the employee relations process, including scheduling meetings, documenting conversations, and assisting with employee inquiries.
• Assist employees with basic benefits inquiries and direct them to appropriate resources when necessary.
• Maintain and update HR databases and systems, ensuring accurate input of employee data and information.
• Provide support and assistance with the processing of TB testing renewals.
• Manage and process new hire and staff renewal FP appointments.
• Respond to verbal and written employment verification requests.
• Ensures compliance with the USCIS Form I-9 Employment Eligibility Verification and maintains records/storage.
• Processes vendor invoices accordingly.
• Provide front desk coverage as required.
• Provide day-to-day administrative support to the HR department, including handling correspondence, filing, and assisting in various HR-related projects as needed.
• To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.
• Ability to maintain the confidentiality of privileged information gained.
• Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
• Demonstrates excellent organization skills, solid decision-making, and effective critical thinking skills.
• Ability to maintain a positive attitude.
• Demonstrates excellent customer service at all levels of the company.
• Proficiency with MS Office suite and ability to learn and navigate HRIS systems.
• Demonstrate awareness of and adheres to agency policy and procedures to ensure compliance with HIPAA requirements.
• Demonstrate excellent oral, written, and electronic communication skills.
• Excellent follow-through on tasks and record-keeping responsibilities
• Strong detail orientation required, with the ability to administer multiple tasks and prioritize.
• Demonstrates excellent work habits to include but are not limited to the following: time management, initiative, attendance and punctuality, completion of work assignments, role modeling, leadership, organizational skills, and multitasking.