People Operations Assistant - UK

at  FDM Group

ABOUT YOU

• High attention to detail and accuracy
• Competence with MS Office applications - O365 (Word, Excel and Teams)
• Ability to maintain confidentiality
• Able to work autonomously but ask questions and request support when required
• Effective organisational skills with ability to prioritise and manage time effectively
• Customer-service focused
• Able to demonstrate initiative and identify opportunities for process improvement
• Effectively deliver a high volume of work in a fast-paced work environment
• Strong communication / relationship building skills
• Willingness to ‘make it happen’
• Committed to getting it right first time
• Evidences the importance of diversity and inclusion in the workplace
• Resilient

ABOUT US

We are a business and technology consultancy and one of the UK’s leading graduate employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 4,000 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.
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ABOUT THE ROLE

As a People Operations Assistant, you will be joining a team fast-paced, agile team whose focus is to deliver a first-class, seamless transactional people service. You will assist in supporting our 2500+ UK employees throughout their employee lifecycle. This is a high-volume, administrative role with particular focus on JML processes, working closely with our Vetting, Sales, Payroll and wider People Team. The role requires a high-level of flexibility and organisational skills to deliver a professional people function across the business.

DUTIES AND RESPONSIBILITIES:

• Deliver excellent administrative support at all stages throughout the employee lifecycle (joiners, movers/increases, leavers, parental pay/absence, department changes and other adjustments) for our trainee/consultants
• Provide administrative employee lifecycle support to Business Partners for their internal stakeholders
• Update and maintain accurate employee data on SuccessFactors, our HRIS (people system)
• Be a first point of contact for employees to answer their e-mail queries in a shared People Team Inbox, including completion of employment/tenancy/mortgage references, account assistance for people systems, absence and people policy queries
• Ensure data is accurately prepared and shared for monthly payroll activities in accordance with the payroll schedule
• Review and approve absence requests, checking these are in line with internal policy
• Support the Induction of new internal starters
• Provide support during Team Sprints to clear specific product (work) backlogs
• Support the delivery of key people team initiatives and projects
• Any adhoc support required by the wider people team