People Operations Business Partner (HR), Retail

at  Mejuri

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.
As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.
We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.

THE ROLE:

Hi there! My name is Jenn Maciocia and I’m the Director, People Partnerships at Mejuri. I am hiring a People Operations Business Partner (HRBP) in support of our Retail Stores. I joined Mejuri nearly three years ago to lead our Retail Talent Acquisition team and have been lucky enough to see my career grow quickly in the short period of time thereafter.
By the end of the year, our store network will expand to 40 stores internationally. As an HRBP, you’ll be at the forefront of this exciting growth, collaborating with our dynamic Retail leaders to curate an experience that enables top performance, creates strong culture, and unlocks growth opportunities for our team members. As a trusted advisor, you will provide insights and recommendations to the business on people-related matters and support the expansion of our store network by informing and executing HR strategies that facilitate smooth transitions and scalable growth. You will be required to tackle challenges head-on by developing and implementing actionable solutions for employee relations issues, conflicts, and performance concerns in a fair and timely manner. As our business continues to expand, you will need to ensure compliance with all relevant labor laws and regulations across current and new geographies and update and enforce HR policies and procedures as needed.

WHAT YOU’LL DO:

• Collaborate with Retail leaders to understand their unique needs and challenges, develop actionable People solutions and initiatives in partnership with the People Operations team
• Execute quarterly people programming in partnership with the Retail and People Operations members with guidance from the Manager, People (Retail)
• Develop a solid foundation on subject knowledge and is able to take ownership on driving impact with the team.
• Ability to work through and solve problems autonomously & successfully
• Ensure application of local Employment and Health & Safety legislation within our policies and procedures
• Respond to general inquiries by providing support on company programs, policies and procedures
• Foster strong relationships with retail business partners
• Perform routine tasks required to administer and execute HR programs including but not limited to compensation, benefits, and leave; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
• Maintain compliance with employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
• Provide guidance and input on business unit restructure, workforce planning, and succession planning.
• Attends and participates in employee disciplinary meetings, terminations, and investigations.
• Develop contract terms for new hires, promotions, and transfers.
• Manage and resolve complex employee relations issues. Conducts effective, thorough, and objective investigations.