People Operations Coordinator

at  Specsavers

Salary: $50,000 – $58,000
Actual compensation within the range will be based on experience We also offer quarterly variable compensation package (bonus) + benefits

WHAT YOU’LL DO

The People Operations Coordinator will play a pivotal role in supporting the People & Organization team by ensuring the smooth execution of HR operations. This role is responsible for providing payroll administration support, providing support to the Talent Acquisition Partner with recruitment administration and managing a range of administrative people operations functions. The People Operations Coordinator will contribute to creating an efficient, organized, and colleague -focused environment, supporting the overall P&O strategy and enhancing the colleague experience across the organization. This requires building strong working relationships within the team, demonstrating attention to detail, and proactively managing tasks to ensure the effective execution of P&O activities.

KEY RESPONSIBILITIES

Payroll Administration

• Assist in providing accurate and time and pay information for efficient payroll processing
• Maintain and update payroll records in collaboration with the payroll team, ensuring compliance with company policies and federal and provincial regulations
• Support the resolution of payroll discrepancies by collecting and analyzing information, and working closely with the payroll team to ensure timely and accurate payroll
• Assist in the preparation of payroll reports and audits, ensuring accuracy and completeness of payroll data
• Act as a point of contact for employee payroll inquiries, providing prompt and accurate information, and escalating issues to the payroll team as required
• Provide first level support for queries related to the time & attendance system

Recruitment Administration

• Assisting Managers/Partners with the onboarding process for new joiners in line with established procedures, including coordinating inductions and maintaining associated materials
• Support Managers/Partners by ensuring they have the necessary tools and information throughout the recruitment process, including interview guides and screening candidate resumes
• Facilitate the onboarding process for new hires, including preparing offer letters and ensuring all new hire paperwork is completed and entered into the HRIS
• Organize and facilitate induction sessions for new colleagues, ensuring a smooth transition into the organization

People Operations Administration

• Maintaining accurate and up to date colleague data across all systems, including creating and maintaining employee files, updating SuccessFactors and undertaking basic reporting
• Providing complete, timely and accurate employee information to the payroll and benefits team to ensure efficient payroll processing
• Responding to queries by email, Microsoft Teams and PeopleHub tickets
• Drafting standard written correspondence e.g., verification of employment letters
• Manage employee leaves, ensuring accurate tracking of leave balances, compliance with policies, and coordination with payroll for timely adjustments