People Operations Manager

at  CalpionPlutus Health

Job Summary:
We are seeking a dynamic and experienced People Operations Manager with a strong background in HR and operations to join our team. The ideal candidate will oversee day-to-day operations of a healthcare-focused technology services company, with primary responsibilities in HR, contract management, and office operations. This role requires a proactive individual with excellent organizational, communication, and interpersonal skills, who can effectively manage and improve operational processes.
Key Responsibilities:

Human Resources:

• Handle employee relations issues, including conflict resolution, grievances, disciplinary actions, and performance management.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Develop and implement effective training and development programs for employees.

Operations Management:

• Oversee daily office operations to ensure efficiency and productivity.
• Coordinate with IT and other departments to ensure smooth operation of office technology and systems.
• Implement and maintain office policies and procedures.
• Collaborate with various departments to streamline processes and improve operational efficiency.
• Monitor and manage budgets for office supplies, facilities, and other operational expenses.
• Develop and implement operational policies and procedures.
• Coordinate and manage vendor relationships and service agreements.
• Identify and implement process improvements to enhance operational efficiency and effectiveness.
• Manage and oversee contract management functions to ensure compliance and alignment with company objectives.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Operations Management, or a related field.
• Proven experience as a People Operations Manager, HR Manager, Office Manager, or similar role.
• Strong knowledge of HR best practices and employment laws.
• Excellent organizational and multitasking skills.
• Strong interpersonal and communication skills.
• Proficient in MS Office and HR software.
• Ability to handle sensitive and confidential information with discretion.
• Strong problem-solving skills and attention to detail.
• Demonstrated ability to improve operational processes and increase efficiency.

Preferred Qualifications:

• Experience in the IT or healthcare industries.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work in a collaborative and innovative environment.
• Professional development and growth opportunities

Please refer the Job description for details