People Operations Manager

at  Vitality

ABOUT US

We’re really excited to announce that we have recently been awarded “Top 10 Best Places To Work” in The Sunday Times Awards 2024!
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.
We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care.
Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.

ABOUT THE ROLE

Team – People Operations
Working Pattern - Hybrid – 2 days per week in the Vitality Stockport Office. Full time, 35 hours per week. Open to part time and job share applications.

TOP 3 SKILLS NEEDED FOR THIS ROLE:

• Managing multiple competing work priorities whilst delivering people solutions at pace.
• Ability to build positive working relationships with key stakeholders in the People team.
• Ability to problem solve and come up with innovative solutions to problems.

WHAT THIS ROLE IS ALL ABOUT

The People Operations Manager will have day-to-day responsibility for leading the UK People Operations team (4 x People Administrators) ensuring they deliver an intuitive and seamless service to Vitality employees that gives them a great experience.
This team performs all transactional HR administration requests that come through our HR ticket system across the employee lifecycle. This includes issuing of employment contracts, pre-employment checks, changes to job/hours/ salary information to processing leavers. They are also the custodians of the HR system, ensuring this system is updated and maintained.
This role will also be expected to identify opportunities for process improvement (and demand reduction) by considering how automation, generative AI and digitisation capabilities can be leveraged to improve employee servicing journeys, and to enhance self-servicing capability for employees and line managers.
The People Operations Manager is a key member of the wider people management team and works closely with other teams including Talent Acquisition, HRBPs, Payroll, People Analytics and Remuneration & Benefits.
There is also scope for People Operations to grow to service the needs of employees internationally and not just within the UK.