People Operations Representative

at  FedEx Supply Chain

GENERAL SUMMARY

The People Operations Representative role provides support to the organization related to hourly recruiting, onboarding new hires, processing unemployment claims, scheduling performance management training, acting as a partner with employees and Leadership, reporting HR metrics, as well as assisting with all other related HR projects and initiatives. This position is responsible for product safety, quality and legality.

EDUCATION/EXPERIENCE

• Bachelor’s degree/equivalent in human resources, business or other related discipline.
• Professional accreditation preferred.
• Three (3) years professional experience as a generalist including experience with recruitment/employment practices, employee relations, eeo/aap administration, management development and leave of absence administration required.
• PHR, SHRM-CP or equivalent certification preferred.
• Strong knowledge of HR-related best practices, government regulations and industry standards.
• Knowledge in Microsoft Office applications and Human Resources Information Systems strongly preferred. Excellent verbal and written communication skills.
• Proven customer service skills. Strong team player..

PHYSICAL/COGNITIVE REQUIREMENTS

With or without accommodation:

• Ability to follow policies and procedures.
• Ability to read, write and interpret information.
• Ability to add, subtract, multiply and divide.

DISCLAIMER

The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.
The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.
FedEx Supply Chain, Inc., as well as its subsidiary companies, is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
The FedEx Logistics companies are committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact fsc.talentacquisiton@fedex.com
** Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, education/training and a candidate’s work experience.
Pay Range: 54789.54 (Min) - 78490.94 (Mid) - 102191.94 (Max) Yearl

• Provides consulting to management on employee relations issues and HR policies and procedures.
• Recruits or assists management in the recruitment process for exempt and non-exempt candidates; conducts new hire orientations, maintains the career opportunity program, and the appropriate employment records; ensures that job postings and all transfer and promotion activity is in compliance with established company policy and equal employment guidelines.
• Enhance, conduct, and/or assist with the administration of the company’s internal training programs to align with long term Human Resources goals and objectives.
• Provides guidance to management when writing job descriptions; manages the performance appraisal and salary review processes to ensure fair and equitable appraisals and compensation levels for employees; ensures compensation and benefits programs are administered in accordance with company policies and procedures.
• Investigates internal and external employment equity complaints, and employee relations issues within and outside assigned region up to manager level; conducts exit interviews and provides trends and analyses reports to management.
• Develops action plans to comply with the annual affirmative action plan and related reports; helps ensure the delivery of corporate employment equity programs in an assigned area; completes all regulatory reports.
• Facilitates training and leadership programs and evaluates the effectiveness of the programs; ensures that all legally required training is conducted.
• Educates management on proper timesheet and payroll procedures; resolves discrepancies as needed.
• Assists management in the administration of personnel paperwork (e.g. Promotions, new hires, terminations, salary changes, and benefits).
• Prepares statistical reports of trends & data necessary for management information.
• Reports the status of personnel programs, policies, and procedures.
• Administers employee surveys, communicates results to management, and assists management in the resolution of identified problem areas.Performs other duties as assigned.