People Operations Specialist

at  Hawk Ridge Systems

EXCITING REMOTE PEOPLE OPERATIONS SPECIALIST OPPORTUNITY WITH LEADING 3D DESIGN & MANUFACTURING SOLUTIONS PROVIDER, HAWK RIDGE SYSTEMS!

Would you like to become a People Operations Specialist at an incredible company that is dedicated to deliver on our mission to DOUBLE our Company size and performance over the next three years? Hawk Ridge Systems, an industry leader and one of the top Worldwide Resellers for DS SOLIDWORKS, has been providing intelligent state-of-the art 3D solutions for superior product design, engineering, and manufacturing companies for 25+ years. At Hawk Ridge Systems, we’re not only dedicated to helping our customers grow, but we are also committed to challenging ourselves to develop new skills and reach new heights while priding ourselves on providing career development opportunities throughout our Company! Additionally, we were recognized as both a ”Top Diversity Employer” by Circa, and a “Top Workplace for Remote Work” by Monster.com.
Hawk Ridge Systems is continuing to expand throughout North America and is adding a People Operations Specialist to our talented team! The People Operations Specialist reports to the Human Resources Manager and will collaborate with our talented team of fellow People/HR and Recruiting team members. Your main responsibilities will include supporting benefits administration, leave management, onboarding and offboarding processes, HRIS administration, reporting, and compliance. The ideal candidate will ensure smooth HR operations while delivering excellent support to employees and management.
Our culture is driven by our core values – Being People Centric, caring about our team members, customers, and our community; Driving Excellence for ourselves and our customers; and Staying Stragile by seizing opportunities and challenges and adapting quickly. If these values are engrained in your core and you aspire to work at a fun, empowering, and dynamic Company, this is a fantastic opportunity for you to take the next step in your human resources career!

WHAT YOU WILL BE RESPONSIBLE FOR IN THIS EXCITING PEOPLE OPERATIONS SPECIALIST ROLE

• Administering employee benefits programs, including enrollment/terminations, life status changes, and inquiries, while ensuring compliance with relevant regulations and company policies.
• Overseeing leave administration, managing various leave requests and ensuring compliance with applicable laws and policies.
• Facilitating onboarding processes for new hires, including preparing documentation, conducting orientation sessions, and ensuring a smooth transition into the organization.
• Managing offboarding processes, ensuring proper documentation and communication.
• Administering the HRIS system, ensure data accuracy, manage system updates, and provide training and support to users.
• Generating regular and ad hoc reports on HR metrics, benefits utilization, and compliance data to inform decision-making.
• Handling ticketing inquiries related to HR services, ensuring timely resolution, and providing excellent customer service.
• Supporting compliance reporting requirements, including preparing and submitting necessary documentation and maintaining records.
• Assisting with various ad hoc projects and documentation efforts to improve HR processes and enhance the employee experience.

WHAT YOU NEED FOR SUCCESS IN THIS PEOPLE OPERATIONS SPECIALIST ROLE

• 2+ years of experience in HR roles, with a focus on benefits administration, HRIS administration, and compliance
• Strong knowledge of employment laws and regulations
• 2- or 4-year degree preferred
• Autonomous, self-driven, detail-oriented, excellent communicator with outstanding time management and interpersonal skills (empathetic, team player, problem solver with excellent time management and conflict management skills)
• Flexible, adaptable, assertive, and persuasive, as well as the ability to learn quickly, multitask, analyze, and prioritize responsibilities in a fast-paced environment
• Ability to build relationships at all levels of the organization and work with a high level of integrity and confidentiality
• Proven project management skills and the ability to handle multiple priorities simultaneously