People Operations Specialist

at  Samsara

WHO WE ARE

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

FLEXIBLE WORKING

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

ABOUT THE ROLE:

We are a team dedicated to supporting the employee and delivering a positive and seamless experience that supports the whole employee lifecycle. As a People Operations Specialist, you will be a key member of the People Operations team as we build and scale our function to the next level. You will partner with People Operations senior team members to help implement and execute our people processes, systems, policies, and programs.

IN THIS ROLE, YOU WILL:

• Serve as People Ops team member by providing Tier 2 support for employees for all HR inquiries and requests via Workday, Slack, and Zendesk.
• Triage Workday for employee lifecycle processes: hires, onboarding, job changes, terminations. Regularly audit integration data feeds and data entry for accuracy.
• Assist in data audits, compliance audits and filings, payroll processing, and shared services Tier 1 support.
• Partner with People Operations team members in documenting team processes, “how-to” guides for company intranet resources, communications or training materials for process enhancements and updates.
• Partner with People Technology to test, audit, and maintain data integrity and provide feedback where enhancements can be made.
• Suggest new procedures and policies to continually improve efficiencies of the People department.
• Assist in Project Management of technology enhancements or process improvements. Manage expectations and scope, propose and manage timelines, document and deliver solutions. Coordinate conversations with business partners and People Technology.
• Scope incoming project requests. Document clear and detailed functional requirements, creation of project plans, create and manage testing plans, project success metrics, cross-functional communications, and timelines.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

MINIMUM REQUIREMENTS FOR THE ROLE:

• 4 years experience within a HR/People team for a fast-growing, global company.
• Bachelor’s degree or equivalent work experience.
• Extensive knowledge of HR best practices and employment laws.
• Experience in triaging business processes in Workday and managing EIB data loads.
• Experience maintaining and auditing processes for data accuracy.
• Experience supporting HR compliance and processes on a global scale. Experience with OFCCP, EEO, or SOX compliance.
• Strong attention to detail, customer service presence, and organizational skills.
• Experience managing cross-functional relationships and partnering closely with groups such as Employee Relations, Payroll, Recruiting, Finance, or Legal.