People Operations Specialist (US Client)

at  PwC

JOB DESCRIPTION & SUMMARY

A career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.
Our Human Resources teams support initiatives and programmes including, customer support, business operations, data and analytics, technology systems, recruitment services and on-boarding, workforce mobility, contingent workforce, and people and programmes support.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Specialist, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Conduct self in a professional manner and take responsibility for work and commitments.
• Flex approach to meet the changing needs of teams and clients.
• Identify and make suggestions for efficiencies and improvements when performing work.
• Take action to stay current with new and evolving technology.
• Use tools, techniques and firm standard methodologies to support research, analysis and problem solving.
• Handle, manipulate and analyse data and information responsibly.
• Communicate with empathy and adapt communication style to meet the needs of the situation and audience.
• Manage expectations of stakeholders effectively.
• Embrace different points of view and welcome opposing and conflicting ideas.
• Uphold the firm’s code of ethics and business conduct.

BASIC QUALIFICATIONS:

Minimum Degree Required:
High School Diploma
Minimum Year(s) of Experience:
1 year(s) of Human Capital or PwC Experience
Required Knowledge/Skills:
Oral and written advanced in English required

PREFERRED QUALIFICATIONS:

Degree Preferred:
Bachelor Degree
Preferred Knowledge/Skills:

Demonstrates some abilities and/or proven record of success in, providing operational support for entry level and experienced recruiting lifecycles, preferably for a global network of professional services firms, including in the following areas:

• Executing on the Onboarding sourcing and on-boarding support services strategy and related effectiveness metrics enabled through technology, systems and process protocols;
• Managing outreach protocol with relevant stakeholders;
• Maintaining proven working relationships with market sourcing teams, Human Resources, US Security, Learning and Education, Records Management and Ethics and Compliance;
• Identifying effectiveness and efficiency opportunities to drive continuous improvement in the execution of centralized sourcing and on-boarding efforts;
• Conducting business performance analysis of actual results against targeted for on-boarding activities. Identify and apply best practices for review/implementation with coach and National Onboarding Leader;
• Monitoring and tracking trends in the onboarding space utilizing contact management tools;
• Communicating support strategy to sourcing/on-boarding teams and oversee execution of team efforts in support of LoS and Business Services market based activities;
• Collaborating with market LoS and Business Services sourcing teams to assess effectiveness of onboarding support services;
• Managing workstreams within the team as well as direct reports;
• Determining and managing team activity workflow and job priorities for compliance related tasks such as contact center, registration process, Independence, Background check process, and others as necessary;
• Supporting performance evaluation process and recruiting of individual personnel within Team
• Facilitating prioritized and consistent usage of shared services resources;
• Leading, in collaboration with leadership, on all hiring/dismissal decisions within on-boarding team;
• Taking responsibility for the growth & development of staff, ensuring consistency in role application and career path progression of all team members; and,
• Collaborating with a network of key client and stakeholders.
• Understand the importance of have a correct information management;
• Knowledge of Information Security and Data Protection;
• Correct Information Security Management.

Todos los candidatos calificados serán considerados para trabajar en PwC sin importar etnia; credo; color; religión; nacionalidad; edad; discapacidad ; orientación sexual; identidad o expresión de género; predisposición genética o condición de portador; estado civil, o cualquier otra condición protegida por la ley. PwC se enorgullece de ser una organización inclusiva y brindar igualdad de oportunidades.
All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)

OPTIONAL SKILLS

Desired Languages (If blank, desired languages not specified)
English

TRAVEL REQUIREMENTS

Not Specified

• Conduct self in a professional manner and take responsibility for work and commitments.
• Flex approach to meet the changing needs of teams and clients.
• Identify and make suggestions for efficiencies and improvements when performing work.
• Take action to stay current with new and evolving technology.
• Use tools, techniques and firm standard methodologies to support research, analysis and problem solving.
• Handle, manipulate and analyse data and information responsibly.
• Communicate with empathy and adapt communication style to meet the needs of the situation and audience.
• Manage expectations of stakeholders effectively.
• Embrace different points of view and welcome opposing and conflicting ideas.
• Uphold the firm’s code of ethics and business conduct