People Partner Manager

at  Servicenow

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description

WHAT YOU GET TO DO IN THIS ROLE:

• Provide HR support across our Central region which includes Germany, Switzerland, Austria, Czech Republic and Poland.
• Coach managers through performance management situations and provide guidance on best practices.
• Partner with HR Business Partners to assist with driving and executing initiatives aligned to the BU or Regional Strategy.
• Act as an organizer between the HRBPs and global CoEs (Centers of Excellence) to ensure that HR programs are aligned with internal client needs.
• Provide HR policy, process and/or program advice and coaching to employees and managers, when appropriate.
• Deliver on specific projects as determined in the annual HR operational plan and coordinate across the global HRBP team to deliver business and HR initiatives such as organization reviews; performance management process; compensation planning cycle; talent review and succession planning processes; and workforce restructurings, when applicable.
• Complete ad-hoc projects, reporting and tasks as required with cross-functional HR / Partner teams, working on or leading projects/programs.
• Partner with Employee Relations and Global Employment Law group to drive consistent performance management and design initiatives.
• Partner with COEs and Ops to assist in delivering HR programs and policies in functionally and regionally relevant ways.
• Assist in driving communication and sharing of best practices across the People Partner team to facilitate continuous improvement.
• Looking at greater process improvements with current Global People processes in place i.e. extensions of building out living documentation related to Global People philosophies for sustainability/scale purposes.
• Act as a culture champion, regionally and functionally, working with leaders to drive high-levels of engagement
• Be an expert in local legislation and policy interpretation, partnering with Employee Relations to ensure compliance
• Collaborate with HRBPs to execute on:
• Strategic workforce planning
• Calibration and succession planning
• Organization design, change management, and culture
• Leadership and team development
• Relevant workforce trends which will impact the BU
  Qualifications

TO BE SUCCESSFUL IN THIS ROLE YOU HAVE:

• Verbal and written fluency in German and English
• Excellent interpersonal, facilitation, communication, presentation, and negotiation skills
• Ability to form relationships with the business as a known trusted advisor
• Experience of working with Works Councils
• Ability to manage own time and workload, juggling conflicting priorities
• Knowledge of HR programs and processes (e.g., performance management, workforce planning, talent management and employment laws)
• Ability to work effectively under pressure in a fast-paced environment
• Possess confidence in handling ambiguous and fluid situations
• Good understanding of cultural and geographical differences and practices
  Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
  Additional Information