People Services Administrator

at  Bupa

WHAT ABOUT YOU

• 3+ years’ experience within an operational HR or administrative function in a corporate setting.
• Experience with Service Now or similar online case management tools.
• Degree qualified in HR, Business, IS or similar.
• Experience in Customer Service or Call Centre roles within HR or administration preferred.
• Excellent communication skills and strong customer service orientation.
• Strong organisation and time management skills.
• Efficient and accurate data entry and validation.
• Good level of knowledge of MS Office.
• Knowledge of human resources organisational policies and practices.
• Ability to work in a team environment.
• Comfortable with ambiguity.

HAVE YOU EVER WANTED A CAREER WITH PURPOSE?

Every day, in every way, we bring real heart to work. It’s what drives us to deliver our refreshingly different commitment to supporting the people who make a real difference in enriching the lives of our society’s most vulnerable. In New Zealand, we are making a difference through our 40 care homes and 35 retirement villages. You’ll be part of an inclusive culture where you can make a difference while growing your career. It’s a big call. But imagine the impact you could make.

ABOUT THE ROLE

This is an exciting 12 month Fixed-Term opportunity within our People Services team based in our Newmarket Support office and offering hybrid working. The role is primarily responsible for the timely and accurate processing of HRIS system activities including contracting, transfers, onboarding and offboarding processes.
You will be focused on providing an outstanding employee experience as the primary point of contact for HRIS queries through the provision of service desk call support. Service requests may include workday support queries, People team service requests, general HR information and will develop to more generalist advice over time