People Services Advisor

at  Tennis Australia

Tennis Australia (TA) is one of the largest rights-holder, sport’s governing body and media production houses in Asia-Pacific and each year we deliver Australia’s premier sports and entertainment event, the Australian Open (AO). Employing passionate innovators from around the world and with the value of imagination underpinning everything we do, we strive to create world-leading, iconic experiences for our fans, patrons, and players.
We are now looking for a People Advisor to join our team on a permanent basis.
We believe tennis is a sport that is open for all, and we want our team to reflect the communities we work and play in. We take great pride in providing a working environment that allows people to be their authentic self and offers the flexibility that our people need to thrive both at work and at home. We strongly encourage women, Aboriginal and Torres Strait Islander people, people who identify as LGBTQI, people with a disability and people from culturally diverse backgrounds to apply.
About the role
The People Adviser is a true HR generalist, providing advice and support across the full employee lifecycle. They will work collaboratively with People Business Partners and relevant specialists to ensure a seamless experience for leaders and employees.

In this role you will:

• Provide clear, accurate and timely interpretation and advice on HR policies, processes, employment contracts and agreements, Modern Awards, legislation and employee entitlements and benefits
• Provide advice and support to leaders on matters of absenteeism, behaviours, performance, and non-work-related health and personal circumstances, whilst maintaining a high level of confidentiality
• Provide coaching to leaders supporting them to effectively lead and optimise engagement within their teams in a manner that is consistent with legislation, policies, procedures and Tennis Australia’s values
• Support the timely and effective resolution of standard employee relations matters and corresponding document management, and escalate to a Senior Adviser or Business Partner as appropriate
• Lead the support to Business Partners with organisational restructure activity, including checking position descriptions, coordinating job evaluations and all associated change management activity including updating Workday and other HRIS
• Support and contribute to the ongoing development of HR knowledge portals; user guides; user education and ongoing process improvement

About you

What you’ll bring to the role:

• Strong experience as a People Adviser or similar role, ideally within an industrially complex environment
• Proven experience advising employees at all levels with HR matters, such as policy and enterprise interpretation, employment legislation, employee complaints/grievances, harassment/bullying, and non-work-related health issues
• Excellent knowledge and understanding of employment legislation and Modern Awards
• Exceptional interpersonal, communication and written skills, with an ability to show empathy and care when dealing with stakeholders
• Strong time management and organisational skills, and therein an ability to exercise strong judgement to prioritise and effectively manage a high volume of time-sensitive matters, and/or escalate as appropriate
• Proactive problem solving capabilities and a high attention to detail
• You must hold (or be willing to obtain) a current Police Check and Working with Children Check

What’s to love?

• Career development with a range of formal education and on the job training opportunities
• Tickets to the Australian Open
• Health & wellbeing activities through our Thrive program
• Onsite gym & tennis facilities
• Flexible working practices
• Free car parking
• A range of discounts from our sponsorship partners

To Apply
If you think you’re up to the challenge, we’d love to hear from you! A copy of the position description can be found
here.
Please submit your resume and cover letter via our online application system.
If you need assistance or adjustments to fully participate in the application process, please contact recruit@tennis.com.au.
Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.
We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.
Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen.
We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on
LinkedIn
to stay up to date on the latest news and opportunities

In this role you will:

• Provide clear, accurate and timely interpretation and advice on HR policies, processes, employment contracts and agreements, Modern Awards, legislation and employee entitlements and benefits
• Provide advice and support to leaders on matters of absenteeism, behaviours, performance, and non-work-related health and personal circumstances, whilst maintaining a high level of confidentiality
• Provide coaching to leaders supporting them to effectively lead and optimise engagement within their teams in a manner that is consistent with legislation, policies, procedures and Tennis Australia’s values
• Support the timely and effective resolution of standard employee relations matters and corresponding document management, and escalate to a Senior Adviser or Business Partner as appropriate
• Lead the support to Business Partners with organisational restructure activity, including checking position descriptions, coordinating job evaluations and all associated change management activity including updating Workday and other HRIS
• Support and contribute to the ongoing development of HR knowledge portals; user guides; user education and ongoing process improvemen

What you’ll bring to the role:

• Strong experience as a People Adviser or similar role, ideally within an industrially complex environment
• Proven experience advising employees at all levels with HR matters, such as policy and enterprise interpretation, employment legislation, employee complaints/grievances, harassment/bullying, and non-work-related health issues
• Excellent knowledge and understanding of employment legislation and Modern Awards
• Exceptional interpersonal, communication and written skills, with an ability to show empathy and care when dealing with stakeholders
• Strong time management and organisational skills, and therein an ability to exercise strong judgement to prioritise and effectively manage a high volume of time-sensitive matters, and/or escalate as appropriate
• Proactive problem solving capabilities and a high attention to detail
• You must hold (or be willing to obtain) a current Police Check and Working with Children Chec