People Support

at  Brown Thomas Arnotts

GET TO KNOW US

At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

KNOW WHAT WE’RE LOOKING FOR:

• Experience as a HR & Admin Officer, HR Administrative Assistant or similar role
• 3rd level qualification in Human Resources Management or relevant field
• Knowledge of relevant HR policies and procedures and best practice
• Detailed knowledge of Microsoft Office, in particular Excel, and working knowledge of HR systems preferable
• Strong analytical and numeracy skills, with excellent attention to detail and consistent standards when dealing with high volumes of data and administration
• Excellent communication and interpersonal skills, confident and respectful
• Adaptable yet service orientated with the ability to work to tight deadlines
• Highly organised with the ability to manage more than one project at a time

KNOW WHAT’S IN IT FOR YOU

We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.

As a Brown Thomas Arnotts team member, you will benefit from:

• Competitive Salary
• Contributory Pension Scheme
• Competitive annual leave entitlement
• Team Member discount across the world’s most iconic brands
• Recognition Days for Volunteering & Wellbeing
• Wellbeing Initiatives
• Extensive Learning & Development Offerings
• Leading Talent Programmes
• Flexible Working Model
• Additional Benefits

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.
We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. After all, we want you to bring your whole self to work. Please contact us at careers@brownthomas.ie to request accommodation.

Reporting to the HR Business Partner, you will act as a key support to the People Team, taking on a wide variety of vital support duties. The tasks are varied and the successful candidate is required to juggle daily priorities, to support in delivering the goals of the overall People Department. The successful candidate will be responsible for the delivery of a full range of HR support services to our onsite team in the Arnotts store. This is a full time, permanent contract.

Employee Life Cycle

• Providing professional advisory support to team members in all aspects of the Employee Lifecycle
• Managing People Team inbox & phone queries in a timely manner
• Support the rollout of regular employee engagement initiatives for example, through 1:1 communication, town hall meetings, newsletters, appraisals, and employee engagement surveys/feedback surveys
• Support the L&D team in driving completion rates for training and ensuring compliance – working with in store management teams to achieve this
• Support with the delivery of HR strategy in line with business goals
• Ensuring accuracy and security of physical files and data for HR categories
• Collaborating and maintaining professional communication with internal departments such as Recruitment, Payroll as well as external vendors / suppliers
• Processing and maintenance of team member swipe card system and authorisation records for Building Access Control and EPOS training
• Assist with implementing the team member Wellbeing agenda
• Support HR Business Partnering and People Support projects and initiatives
• Involvement in ad hoc HR projects and change initiatives and any other HR related tasks and responsibilities as reasonably required

Recruitment/Talent Management

• Work with the in store management team to identify recruitment needs
• Advertising positions and screening applications for internal and external job vacancies
• Coordinating and conducting Interviews for a wide variety of roles with support from retail management
• Making offers of employment, reference checking and drafting contracts accordingly

Performance Management

• Develop close working relationships with the in store management team and gain an understanding of their team in order to assist and advise appropriately
• Coach management team on setting team members’ annual reviews. objectives and development plans
• Advise managers on people and performance matters and escalate accordingly to the HR Generalist and HRB Business Partner
• Note-taking on Disciplinary & Grievance investigations and meetings

HRIS, Data Analytics and Payroll

• Send Payroll updates on any salary adjustments for team members
• Administration of new starters and leaver processes in line with best practice and according to internal audit guidelines
• Running reports to analyse data to assist management in decision making
• Input where required on the analytics for the HR metrics and HR Dashboards
• Responsible for preparing reports from the HR database regarding attendance i.e. sick leave, headcounts, probation reviews etc. where applicable