People Support & Office Manager | Cape Town

at  Ten Group

BE THE BACKBONE OF OUR VIBRANT OFFICE – JOIN US AS OUR PEOPLE SUPPORT & OFFICE MANAGER!

Are you a proactive, dynamic individual with a passion for creating a seamless office experience and fostering a vibrant workplace culture? At Ten Group, we’re seeking an energetic People Support & Office Manager to be the heartbeat of our office operations, ensuring everything runs smoothly while contributing to an exceptional employee experience. If you’re ready to take on a role where no two days are the same and make a real impact in a fast-paced, luxury-focused environment, we want to hear from you!

PEOPLE EXPERIENCE SUPPORT:

• Coordinate background checks and manage employee celebrations such as ‘Tenniversaries’ and milestone events.
• Organize social treats for employees and plan the annual office party, ensuring a vibrant office culture.

EDUCATION & EXPERIENCE

• A pass in high school / secondary school level qualification in English and Math’s
• Bachelor Degree in fields such as Business Administration, Management, Human Resources, Office Administration, or Facilities Management are commonly preferred.
• HR Certifications (if HR is a component of the role): SHRM-CP/SHRM-SCP or PHR/SPHR (Society for Human Resource Management or Human Resources Certification Institute) to validate knowledge of HR practices, policies, and compliance. Beneficial but not a must.
• 5–10 years of relevant experience, including leadership in office management, team coordination, and facility management.

KNOWLEDGE & SKILLS

• A role model for our core values: Member Focused, Trustworthy, and Pioneering.
• Highly organized with excellent time management and multitasking abilities.
• Strong verbal and written communication in advanced English and abilities for liaising with employees, vendors, and external stakeholders with professionalism and discretion.
• Problem-solver with the ability to handle unexpected situations calmly and effectively.
• Adaptable, approachable, and enthusiastic about fostering a positive work environment.
• High emotional intelligence for resolving conflicts, supporting employees, and maintaining a positive office culture.
• Maintenance coordination: Ability to oversee the maintenance of office facilities, ensuring a safe and functional work environment.
• Knowledge of Health & Safety Compliance: Understanding of local safety regulations.
• Emergency preparedness: Managing fire drills, evacuation plans, and ensuring emergency equipment is properly maintained.
• Financial Acumen: Experience managing budgets, expenses, and procurement related to office operations.

WHO WE ARE

Ten Life Group is a global luxury concierge service, and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world.
We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.
To find out more about Ten, please watch this short video This is what we Do!