Performance Analyst

at  Government Digital Service

JOB SUMMARY

The Government Digital Service (GDS) is part of the Cabinet Office. We’re here to make digital government simpler, clearer and faster for everyone. . Our work is user-focused, dynamic and forward-looking, making our organisation an exciting and innovative place to work.
The GOV.UK One Login for Government Programme represents a once in a generation opportunity to simplify and widen access to all digital government services. Sitting at the heart of the government, we are building one simple, safe and secure way for users to Log in and prove who they are that will work across all government services.
GOV.UK One Login is being designed and built for the many, not the few. It will unite services across government, revolutionising the way government departments digitally interact with users. One Login will deliver an accessible and essential function that will change lives and help millions. We are an ambitious and visionary team so if you want to be at heart of this truly groundbreaking programme keep reading…
The GOV.UK One Login programme is full of talented and passionate people who are consistently delivering high quality products for services and individuals. We’re half way through our build phase and features are being shipped almost weekly as we work to mature our product set so that we can expand the range of services and departments benefitting from our work.
The right person will join a well motivated and dynamic multi disciplined delivery team working to deliver on our commitments and roadmap.
If you’ve got a background in software delivery and are used to working in a scaled agile environment then this could be the place for you!
Sometimes described as the most strategic programme in government, GOV.UK One Login represents a once in a career opportunity to work on a software product that will be used by the majority of the people living in the UK. It’s a fast paced, dynamic and challenging environment that is sure to offer you career satisfaction as well as a chance to develop and enhance your skills.
If this sounds like the next role for you on your career journey then we’d love to hear from you.
Find out more at the GDS Blog.

JOB DESCRIPTION

As a Performance Analyst in the Data and Analytics team you’ll develop performance measurement frameworks and analyse the performance of One Login across products. You’ll focus on web analytics (using GA4) and event logs (using AWS Redshift and Quicksight). Your insights will drive prioritisation, helping product owners to focus on features that work best for users.
You’ll be proactive and work effectively in a multidisciplinary agile team to help them identify “what success looks like”, develop hypotheses, implement tracking, ensure data is accurate and significant and then provide analysis and actionable insight through effective storytelling and data visualisation.

WHILE WE VALUE THE USE OF AI TECHNOLOGY TO ENHANCE OUR DAILY WORK, WE ALSO VALUE THE PERSONAL TOUCH AND URGE APPLICANTS TO WRITE COVER LETTERS WITHOUT THE USE OF AI TO EMPHASISE THEIR OWN UNIQUE EXPERIENCES.

In the event we receive a high volume of applications, we will conduct the initial sift against the lead criteria which is:

PROVEN ABILITY TO CONDUCT DATA ANALYSIS, USING ANALYTICAL TOOLS AND TECHNIQUES WITH EXPERIENCE OF PROVIDING AND SHARING ANALYTICAL INSIGHT IN A CLEAR AND CONCISE MANNER

In the Civil Service, we use Success Profiles to evaluate your skills and ability. This gives us the best possible chance of finding the right person for the job, increases performance and improves diversity and inclusivity. We’ll be assessing your technical abilities, skills, experience and behaviours that are relevant to this role.

For this role we’ll be assessing you against the following Civil Service Behaviours:

• making effective decisions
• communicating and influencing
• managing a quality service

We’ll also be assessing your experience and specialist technical skills against the following skills defined in the Digital, Data and Technology Profession Capability Framework for the Performance Analyst GDaD framework role:

• analysis and insight
• communicating
• analysis and insight
• technical understanding

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

The standard selection process for roles at GDS consists of:

• a simple application screening process - We only ask for a CV and cover letter of up to 750 words. Important tip - please ensure that your cover letter includes how you meet the skills and experience listed in the “person specification” section above
• a 75 minute video interview and presentatio

For this role we’ll be assessing you against the following Civil Service Behaviours:

• making effective decisions
• communicating and influencing
• managing a quality servic

We’ll also be assessing your experience and specialist technical skills against the following skills defined in the Digital, Data and Technology Profession Capability Framework for the Performance Analyst GDaD framework role:

• analysis and insight
• communicating
• analysis and insight
• technical understandin