Performance Analyst

at  South Western Railway

WHO ARE WE?

South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England and the Isle of Wight.

THE REWARD:

In return we offer a competitive salary and a variety of valuable benefits, including:

• Free duty and leisure travel on SWR services for employee
• Free leisure travel for spouse/partner and dependants (criteria dependant)
• 75% discount on many other train operating companies
• Full training and support with development
• Large range of exclusive retail offers
• Excellent pension scheme

We all belong at SWR. FirstGroup’s vision is to provide an inclusive environment for all colleagues, across its group of businesses, ensuring all candidates have an equal opportunity to access meaningful employment.
We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.
We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.
We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.
If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

YOUR MAIN RESPONSIBILITIES WILL BE:

• Provide strong and timely business analytic decision support to business stakeholders
• Investigate and exploit the use of relevant data sources and analytical software to provide the full performance story
• Prepare, analyse, and summarise various weekly, monthly, and periodic performance results for use by various key stakeholders, creating reports, specifications and instructions
• Analyse and interpret data involving company procedures, policies, and contractual obligations
• Use analytical software to create KPIs, periodic reports and analysis to inform the business of emerging trends
• Support the development of the analytics, modelling and reporting best practice
• Undertake additional tasks applicable to role as required

The post holder is responsible for reporting and analysis to drive performance improvement and comply with contractual reporting obligations.

• Improve, execute, and effectively communicate significant analyses and reports that identify meaningful trends and opportunities to improve performance
• Collaboratively support and improve the data quality process
• Support the performance improvement process, and work collaboratively to improve the process
• Undertake strategic analysis to understand timetable impact on performance