Performance Improvement Lead TFT

at  St Josephs Care Group

QUALIFICATIONS:

Education/Experience:

• A bachelor’s degree in health, administration, health planning, or business administration with minimum 5 years of work experience
• Formal education on employing process improvement methodologies and tools
• Minimum 2 years of experience in the application of quality improvement tools and in managing projects
• Experience in proactively managing initiatives to achieve desired outcomes, mentoring project teams, and applying performance improvement and change management methodologies, preferably in a health care environment
• Knowledge of the health care system, Health Quality Ontario, and quality improvement plans

Skills/Abilities:

• Excellent written and verbal communication and interpersonal skills
• Ability to deliver presentations and facilitate groups in problem solving, brainstorming, and creating new solutions
• Ability to establish and maintain effective working relationships with staff and leaders at all levels of a complex healthcare/service sector organization
• Ability to work effectively in a fast paced, dynamic, multi-disciplinary team environment
• Team player with the ability to influence and persuade
• Proven problem solving, analytical, and evaluative abilities
• Strong facilitation and consensus building skills
• Ability to effectively prioritize workload to meet various deadlines
• Advanced skill in Microsoft Office Suite Programs (Word, Excel, PowerPoint)

Assets:

• Certification in Lean/Six Sigma/Institute of Healthcare Improvement/Project Management Professional is an asset

Please refer the Job description for details