Performance & Improvement Manager

at  Ericsson

ABOUT THIS OPPORTUNITY

The Ericsson Operational Improvement & Performance team is a diverse and innovative group dedicated to driving continuous improvement and enhancing the “employee experience”. We foster a culture that encourages open dialogue and values all team member’s opinions and ideas. Our commitment to simplification drives our vision of significantly enhancing the “employee experience”.
We’re seeking an experienced Performance & Improvement Manager with expertise in change management and communication strategies. In this high-visibility leadership role, you will implement key simplification initiatives and cultural transformations across the Group Function, aiming to position Ericsson as a modern workplace that employees take pride in. Your primary responsibilities will include driving change through an end-to-end approach and developing effective communication strategies to promote awareness and support adoption of these changes.

• Develop and implement communication strategies that convey the value of change initiatives to all stakeholders, including C-suite executives, while addressing their specific concerns.
• Identify company-wide challenges and uncover opportunities for improvement, focusing on resolving the top 3-5 recurring issues.
• Collaborate with senior stakeholders to translate needs into solutions that minimize waste and reduce lead times.
• Create tailored communication plans and engaging materials (presentations, newsletters, videos) to support change management and facilitate adoption.
• Evaluate change initiative effectiveness using metrics and tools, informing future strategies and enhancing perceptions.
• Mentor teams in change management and communication best practices to strengthen organizational resilience.