Performance Manager (Polmadie)

at  CAF Rail UK

ABOUT CAF

Innovation is in our DNA - we thrive on pushing boundaries and adapting to new challenges with a flexible approach. Proud to be a global leader, our fast-paced growth provides exciting opportunities for our team and the community.
Committed to maintaining trains and trams, our mission is to enhance vehicle safety and reliability. Our ultimate goal is to deliver a comfortable, dependable, and sustainable commuting experience for all passengers.
Based out of multiple locations across the UK, our 24/7 operation means we’re always on hand to deliver reliable technical support. Utilising the latest digital technology, we strive to enhance dependability, helping people to get to where they need to be!
We wouldn’t be where we are without our people. Working together as a team, we strive to achieve great things while supporting each other to thrive along the way. We’re going places, so apply today and become part of our exciting journey.

ABOUT WHAT WE OFFER

A Real Living Wage employer and proud signatory of the Armed Forces Covenant, RSSB Mental Health Charter and Women in Rail EDI Charter, we’ve a lot to shout about at CAF.
Creating a culture of inclusivity and belonging is really important to us and we’re proud to offer our people a range of benefits to support wellbeing including 25 days annual leave, an excellent workplace pension scheme (with up to 10% contribution from us), not forgetting to mention our generous health care cash plan and Bike2Work scheme just to name a few!
Looking for career development? Our Professional Sponsorship scheme will help you to achieve your goals while our Flexible Working policy and Family Friendly culture mean everyone is supported to thrive at CAF.
As a socially responsible business, we offer paid volunteering days and promote a variety of social value initiatives, including tree-planting, company-wide donation drives, and providing support to the homeless community and refugees. We’re creating waves of positive change through delivering meaningful social value impact on and off the tracks!

ABOUT THE ROLE

The role of Performance Manager is responsible for the management of all safety, reliability, planning and technical support to team on depot. As the Performance Manager, you will oversee and generate all necessary info for client reports and defects analysis, along with other sources of information to maintain safe and reliable vehicles for use in passenger service. As the main role in depot this role includes to oversee all production processes. This role is within the MSA project and some TSSSA deliverables and provides Fleet performance support to the project team using analytical fleet and historical data. The main objective is closure of open QPAC items to enable fleet final acceptance, to mentor and guide technical MSA support engineers in their daily operation support the ECR process and support the project Materials Manager on obsolescence and configuration control matters and SRD process.

Your daily duties will include:

• Monitoring and reporting of the fleet and materials performance and suggest methods to improve its reliability.
• Oversee and participate in daily review of in-service failures and vehicle availability.
• Ensure with the team the regular review of defective material to establish the root cause.
• Provide support for the Safety Related Defects (SRDs) management, ensuring the project tracker and is maintained and updated regularly.
• Provide general materials engineering support and problem solving for technical and procurement departments.
• Oversee and support the vandalism process between CAF and the client.
• Support in the identification of modifications to improve fleet reliability.
• Manage and support the Engineering Change process.
• Oversee and participate in generation of detailed technical investigative reports on significant safety and technical faults.
• Oversee and participate in the production, management, and the update of reliability and availability data to assist with the customer arbitration process.
• Oversee and support Production Manager in the priority of repairs, modifications and campaigns, providing supporting documentation as required
• Develop and maintain a close working relationship with Rail Services After Sales Engineering and other Performance Engineers and Managers through CAF Rail UK.

To succeed in this role you will need:

• HNC/D or above in an Engineering related discipline
• Experience in a Systems Reliability and Performance role.
• PC literate with the ability to learn new software programmes quickly
• Ability to learn new technologies quickly
• Proven experience in planning, organising and staff management.
• Experience writing technical reports
• Previous experience working in an engineering or rail environmen