Permanent Full-time Client Services Technician - OPT - EXTERNAL

at  Bluewater district

POSITION SUMMARY:

The Client Service Technician provides support, assistance and training to Bluewater District School Board staff and students on using information and communication hardware and software. The purpose of the position is to ensure proper operations to enable users to accomplish administrative, business and curriculum tasks.

QUALIFICATIONS AND EXPERIENCE:

College Diploma in Information Technology or a related field

JOB REQUIREMENTS:

Eligible to work in Canada
Clean vulnerable sector police check
Clean criminal record check
Application Process:
Qualified applicants are invited to apply for this position online using Apply to Education (ATE) at https://bwdsb.simplication.com /. Applicants are asked to provide a resume, cover letter, and three professional references (with written permission to contact) as well as proof of completed post secondary education and/or certifications that are relevant to this position.
Applications will be accepted until 4:00 pm on Friday, September 27, 2024 .
All fees for the ATE application process are covered by the Bluewater District School Board.
Should applicants require assistance in registering for Apply to Education (ATE), they may contact the ATE Help Desk at 1-416-932-8866 or 1-877-900-5627.
We thank everyone for applying, however, only applicants who will be moving forward in the selection process will be contacted.

Liaise with, and provide training, support and assistance to end users and staff on administrative processes, computer operation and other issues including help desk requests
Develop documentation and inventory control tasks as required by the department
Develop documentation processes for administrative applications
As required liaise with third-party support and equipment/application vendors
Assess and analyze Help Desk processes
Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products
Where required analyze, install, configure, test, maintain, monitor, and troubleshoot associated applications and end user workstation software, server software and networking software products
Other related duties as assigned