Personal Assistant (SCAAS/NEURO)

at  Gloucestershire Health and Care NHS Foundation Trust

This is an exciting opportunity to join a developing multi agency team comprising Paediatricians, Psychiatrists, NMPs, Clinical Psychology, Speech & Language Therapy and Occupational Therapy. This new team is hosted within the Children & Young People Service (CYPS) Directorate and education colleagues to enable multi agency care planning.
We are looking for a dynamic and motivated team member who has extensive experience of supporting senior team members within an MDT. Evidence of working effectively alongside colleagues and team members form partner agencies. The successful candidate will have strong administrative and communication skills.

You would be part of a wider group of administrative personnel who work collaboratively to manage different streams of work, and to drive forward quality improvement initiatives.

• To provide a full confidential, administrative and secretarial service to senior team members including the Clinical Lead, Consultants and team members who prescribe medications (including wider CAMHS Management as requested)
• To ensure the timely and safe recording of prescriptions, establish and manage systems to monitor which patients require appointments and direct queries regarding medications.
• To work as a member of the wider SCAAS and Neuro administrative team to ensure service delivery and adequate cover is provided
• To project the professional image of the business through demonstrating excellent customer care in all activities
• To adopt a constantly flexible approach to ensure that objectives are completed efficiently and within given timescales
• To maintain confidentiality at all times

We have in excess of 5000 staff working over 50 sites , providing a divers e range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust .
The annual NHS S taff S urvey gi ves our people the opportunity to tell us about their experience working at the Trust . For the 2023 survey just over 2800 colleagues g ave us their views (58.5%). It was great to see from the results that colleagues are saying that:
89.7% believe they are making a positive difference to patients/service users;
73.3% would recommend the organisation as a place to work;
82.4% agree that care of patients and service users is the organisations priority;
76.7% would be happy with the standard of care for a friend or relative
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
The successful candidate will support senior team members including medics to:
Upload prescriptions
Answer telephone calls
Support the development of systems to safely manage medication
Liaise as needed with other members of the administrative team to ensure the effective running of systems
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification

Please refer the Job description for details